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Skills

  • Healthy meal preparation
  • Multidepartmental logistical coordination
  • Drug inventory management
  • Medication dispensing
  • Patient record confidentiality and management
  • Patient discharge and follow-up coordination
  • Wellness services
  • Physician credentialing and license management
  • Immunizations
  • Patient communication technology platforms

Work Experiences

  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Created administrative documentation.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Collaborated with multiple departments to facilitate seamless physician support, increasing productivity across 8 medical specialties.
  • Created and maintained patient appointment schedules.
  • Contributed to a 18 reduction in unnecessary spending.
  • Achieved a 16% improvement in patient care.
  • Coordinated daily schedules for physicians, reducing appointment wait times by 24% through optimized workflow strategies.
  • Cut downtime by 61%.
  • Collaborated with multiple departments.

Summaries

  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept in patient follow-up.
  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Clear understanding of risk assessment and vendor management as well as project management training.
  • Staff development that results in high-performing teams has been recognized.
  • Bringing a successful career history of more than 9 years to the table.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Physician Support Coordinator is a multi-talented Physician Support Coordinator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Resolved product issue through consumer testing.
  • Assisted with transitioning from paper charts to EHR, streamlining patient records and reducing errors by 24%.
  • Proactively addressed physician inquiries, reducing response time to under 3 hours and improving patient satisfaction by 60%
  • Trained a cohort of 5 new medical staff on EHR best practices, decreasing documentation errors by 17%.
  • Tracked and reported physician performance metrics, leading to a 74% increase in overall team productivity.
  • Led a cross-functional effort to ensure smooth EHR transition, resulting in a 71% improvement in data accuracy and documentation speed.
  • Led a cross-departmental initiative to automate the scheduling of physician appointments, reducing no-show rates by 55%
  • Optimized EHR templates to reduce physician documentation time by 16 minutes per patient encounter, improving clinical flow.
  • Implemented workflow changes in coordination with healthcare IT, reducing unnecessary documentation tasks for physicians by 17%, allowing more patient-facing time.
  • Monitored daily physician workloads and adjusted schedules when needed, contributing to a 81% increase in clinic efficiency.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Project Management Institute
  • American College of Legal Medicine (ACLM)
  • American College of Healthcare Executives (ACHE)
  • Project Management Institute (PMI) – Healthcare Focus Group
  • Freemason
  • Patient Advocate Certification Board (PACB) Member
  • American Medical Informatics Association

Certifications

  • Healthcare IT Support Specialist Certification
  • Certified in Healthcare Compliance (CHC)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Provider Credentialing Specialist (CPCS)
  • Certified Healthcare Operations Professional (CHOP)
  • Project Management Professional (PMP)
  • Certified Patient Care Coordinator
  • Certified Healthcare Access Manager (CHAM)
  • Lean Six Sigma Green Belt Certification for Healthcare
  • Electronic Health Record Specialist Certification (CEHRS)

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