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Skills

  • Conflict resolution
  • Team building
  • Operations management
  • Framework equipment
  • Process improvement
  • Organization
  • Relationship development
  • MS Office
  • Accreditation processes
  • Data-driven decision making

Work Experiences

  • Transported SAP to three years customer locations.
  • Achieved a 36% increase in new patient referrals.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Collaborated with cross-functional teams to implement process in 2016, which reduced diagnostic imaging time by 71% while maintaining superior image quality.
  • All radiology policies were written, implemented, and managed by me.
  • Collaborated with radiologists and clinicians to ensure timely completion of diagnostic imaging studies, meeting all 18 months-related KPIs across the department.
  • Collaborated with the finance team to reduce department’s operational costs by $12 annually without compromising patient care.
  • Achieved zero deficiencies.
  • Achieved Lean for the radiology department.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Balanced innovative technology integration with regulatory compliance.
  • Accurate and resourceful Radiology Manager.
  • Achieved zero deficiencies.
  • Accurate and resourceful Radiology Manager with expertise in budgeting, leading efforts to cut costs without altering the caliber of patient or diagnostic services.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Astute Radiology Manager.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Proven ability to lead and develop high-performance radiology teams, write and update policies, and manage day-to-day operations with a hands-on approach.
  • Achieved operational cost reductions of $15 annually by collaborating with cross-functional teams without compromising patient care or diagnostic quality.

Accomplishments

  • Resolved product issue through consumer testing.
  • Integrated lean methodologies into the radiology department’s daily operations, reducing waste and increasing process efficiency by 20%.
  • Generated monthly performance reports for hospital leadership to track department KPIs, contributing to a 49% improvement in department performance metrics.
  • Instituted comprehensive radiation safety protocols that ensured compliance with federal and state regulations, reducing radiation exposure by 77%.
  • Maximized patient safety by adhering strictly to ALARA radiation principles, reducing unnecessary exposure by 78% across all procedures.
  • Developed and implemented innovative radiology workflows, improving efficiency by 64% while maintaining high patient care standards.
  • Trained and mentored radiology technicians on state-of-the-art imaging techniques, resulting in the certification of 14 staff in standard.
  • Developed and enforced quality assurance processes that reduced imaging retakes by 32%, ensuring precise diagnostic imaging for patient treatment plans.
  • Reduced patient complaints regarding radiology services by 48% through systematic service improvements and targeted staff training.
  • Coordinated interdisciplinary efforts to introduce initiative, resulting in enhanced diagnostic precision and a 75% throughput increase.

Affiliations

  • International Council of Nurses
  • Project Management Institute
  • Healthcare Information and Management Systems Society (HIMSS)
  • Member in International Radiology DICOM Group for Standards and Best Practices
  • American Medical Informatics Association
  • National Association of Social Workers
  • Association for Medical Imaging Management (AHRA)
  • Association for Supply Chain Management (APICS)
  • Certified Radiology Administrator (CRA) through the Radiology Administration Certification Commission
  • Certification in Radiology Informatics through SIIM

Certifications

  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Computed Tomography (CT) Certification by the American Registry of Radiologic Technologists (ARRT)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Auditor (CQA) from the American Society for Quality (ASQ)
  • Certified Health Information Professional (CHIP)
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Picture Archiving and Communication System (PACS) Administrator Certification
  • X-ray Technologist License procedure

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