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Skills

  • Report development
  • Meeting and event planning
  • Multi-line phone proficiency
  • Filing and data archiving
  • Payroll and budgeting
  • Transcription and dictation
  • Budget forecasting
  • Meeting minutes
  • Bookkeeping
  • Task prioritization

Work Experiences

  • Wrote extremely precise internal and external letters and memos.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Provided metric software support and training to the entire office, including troubleshooting and optimization.
  • Achieved a 19% improvement in on-time deliveries.
  • Effectively interacted with Engineering Administrative Assistant and Engineering Administrative Assistant, took detailed notes, and distributed minutes to all attendees in several months meetings.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Engineering Administrative Assistants and clients.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.

Summaries

  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Expert at multitasking in a fast-paced environment.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Engineering Administrative Assistant is an attentive and personable administrative support professional with 17 years of experience in fast-paced office environments.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Customer service and conflict resolution skills are excellent.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Proven track record of updating offices and increasing overall productivity.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided day-to-day administrative support to the engineering team, improving workflow efficiency and reducing bottlenecks in project coordination.
  • Revised and improved document archiving process, ensuring critical project records were properly maintained and ISO audit-ready at all times.
  • Enhanced internal reporting formats for engineering performance reviews, increasing report generation speed by 21%.
  • Successfully managed a $6 budget for an engineering conference, ensuring expenses were on track and fund disbursement deadlines met.
  • Organized team-building events to improve collaboration among engineering departments, demonstrating 27% improvement in cross-team communication.
  • Created Excel-based budget tracking systems to monitor departmental expenses, leading to 63% greater cost transparency and budgetary control.
  • Maintained internal engineering project databases, ensuring up-to-date project documentation and resulting in 31% increase in accessibility.
  • Collaborated with engineering team leaders to facilitate procurement of specialized technical materials through the requisition system, reducing order processing time by 18 days.
  • Assisted in coordinating training schedules by matching available timeslots with engineer certifications, increasing training completion rate by 81%.

Affiliations

  • American Society for Engineering Education (ASEE)
  • Engineering Managers' Association (EMA)
  • Institute of Industrial and Systems Engineers (IISE) - Support Services
  • Society of Women Engineers
  • Rotary International
  • International Council of Nurses
  • Women in Engineering Proactive Network (WEPAN)
  • American Institute of Constructors (AIC) - Engineering Support Sector
  • American Society of Safety Professionals
  • Association of Records Managers and Administrators (ARMA International)

Certifications

  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Certified Professional Technical Communicator (CPTC) - method
  • Professional Administrative Certification of Excellence (PACE) - American Society of Administrative Professionals (ASAP)
  • Certified Financial Services Administrator (CFSA) - metric
  • International Association for Contract & Commercial Management (IACCM) Certification
  • CompTIA IT Fundamentals (ITF+) – CompTIA

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