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Skills

  • Project organization
  • Troubleshooting
  • Regulatory compliance
  • MS Office
  • Compliance with Industry Security Standards
  • Continuous deployment pipeline optimization
  • Supervision
  • Marine engineering
  • Electrical systems
  • Operational improvement

Work Experiences

  • Transported SAP to the past year customer locations.
  • Deployed a failover system.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Completed the project under budget.
  • Collaborated with sales to identify inefficiencies.
  • Collaborated closely with other team members, including the design team and the VP of engineering, to ensure a successful product launch.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Consulted with executive management on emerging technical trends, leading to adoption of Salesforce, driving $2 in additional revenue.
  • Collaborated with human resources to identify inefficiencies in their workflows, reducing unnecessary administrative overhead by 33%.
  • Achieved compliance with metric.

Summaries

  • Achieved 22% boost in system performance.
  • Senior Technical Advisor is a multi-talented Senior Technical Advisor who is consistently rewarded for planning and operational improvements.
  • Accomplished in liaising with key stakeholders to enhance product offerings, leading to a 44% increase in customer satisfaction over a 18 months period.
  • Achieved a 46% rise in productivity.
  • Achieved a 20% reduction in downtime.
  • Highly knowledgeable about tanker ships that travel internationally.
  • Achieved results within specified timelines.
  • Professional marine engineer with 5 years of experience in the field.
  • Senior Technical Advisor with 13 years of successful data analysis and cross-functional collaboration experience.
  • Achieved seamless transitions for Beacon Labs.

Accomplishments

  • Conducted in-depth technical reviews for the deployment of a new cloud-based architecture system, which reduced system downtime by 34%.
  • Streamlined interdepartmental communication by implementing a centralized digital tool, reducing project delays by 22%.
  • Managed a successful transition from on-premise to cloud infrastructure, leading to a 34% reduction in system latency and a 53% boost in user satisfaction.
  • Partnered with cloud service providers to enhance system security during migration, achieving Scrum Master and strengthening compliance.
  • Developed and delivered a comprehensive technical roadmap for a Salesforce implementation, improving product launch timelines by 10 months.
  • Identified and resolved system bottlenecks, achieving 19% improvement in scalability and supporting an increase in concurrent user traffic.
  • Took initiative to automate legacy system reporting, cutting the manual workload for internal teams by 44% and improving reporting accuracy.
  • Designed a performance monitoring tool to track system health metrics, reducing issue identification and resolution times by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led weekly technical strategy meetings to update stakeholders, ensuring alignment, reducing scope creep, and improving project delivery times by 2 weeks.

Affiliations

  • Volunteer, Engineers Without Borders (EWB)
  • Toastmasters
  • Member, Information Systems Security Association (ISSA)
  • Certified, ITIL Foundation Certification in IT Service Management
  • American Medical Informatics Association
  • Committee Member, National Institute of Standards and Technology (NIST) Cybersecurity Forum
  • Member, Institute of Electrical and Electronics Engineers (IEEE)
  • Participant, TechWomen Professional Mentorship Program
  • Project Management Institute
  • Lead Contributor, Technology Innovation Council, 2024

Certifications

  • Certified Cloud Security Professional (CCSP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Disaster Recovery Engineer (CDRE)
  • Certified in Risk and Information Systems Control (CRISC)
  • ServSafe
  • Professional Scrum Master I (PSM I)

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