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Skills

  • City Code Compliance for New Construction
  • Team leadership and supervision
  • Self-motivated
  • Data analysis
  • Skilled in Adobe Creative Suite
  • Methodology implementation
  • Team Leadership
  • Food preparation
  • Project management
  • Client/vendor relationship management

Work Experiences

  • Had planned ahead.
  • Ensured
  • Kept track of everything.
  • Guided
  • Was responsible for processing up to 2 customer orders per day.
  • In charge of day-to-day operations and equipment maintenance in the procedure department.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Incorporated
  • Responded quickly to customer concerns and resolved procedure issues using project management and stakeholder engagement.
  • Completed the work outlined on the repair order with efficiency and accuracy.

Summaries

  • Highly effective in budget management, evaluating personnel performance, and putting in place top-notch strategies.
  • Motivated individual.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Customer service specialist with 15 years of metric experience who is dedicated and detail-oriented.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Deadline-driven
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a program position with a forward-thinking organization.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.

Accomplishments

  • Created
  • Won
  • Proposed
  • Represented
  • Improved
  • Completed a comprehensive inspection of HVAC systems, identifying and correcting 6 major deficiencies, leading to system improvements.
  • Calibrated thermostats and ensured precise temperature control, contributing to a 38% reduction in customer complaints.
  • Advised customers on system upgrades and efficiency improvements, resulting in a 53% increase in service contracts for 18 months.
  • Prepared
  • Marketing: Implemented marketing strategies which resulted in method growth of customer base.

Affiliations

  • Attendee, National HVAC/R Training Program 2017
  • Participating Member, Air Conditioning Contractors of America (ACCA)
  • Affiliated, HVAC Training and Technical Support Collaborative
  • Volunteer Member, HVAC Advisory Board for initiative
  • Member, National Comfort Institute (NCI) for HVAC Performance-Based Solutions
  • Attendee, Annual International HVAC Exhibition 2020
  • Affiliated with Green Mechanical Council for Sustainable System Practices
  • Participant, Energy Efficiency Building Alliance (EEBA)
  • Completion, HVAC Technological Advancements Workshop Series 2016
  • Affiliate, Institute of Refrigeration (IOR) - Denver Chapter

Certifications

  • Refrigeration Service Engineers Society (RSES) CMS (Certificate Member Specialist) - Air Conditioning
  • HVAC Welding Certification by standard
  • NATE Certified HVAC Performance Analyst by North American Technician Excellence (NATE)
  • Low Global Warming Potential (GWP) Refrigerants Certification by Vantage
  • Building Performance Institute (BPI) Certified Building Analyst Professional
  • Certified Energy Manager (CEM) by the Association of Energy Engineers (AEE)
  • ACRIB (Air Conditioning and Refrigeration Industry Board) Refrigerant Handling Shell Course
  • OSHA 10-Hour Construction Safety and Health Certification
  • Refrigeration Piping Installation Certification (NRAC)
  • City Code Compliance HVAC Certification by Atlanta

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