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Skills

  • Laboratory Operations
  • Drug Formulation and Compounding
  • Customer service excellence in healthcare settings
  • Confidentiality and HIPAA
  • Prepare bubble packs
  • Drug delivery mechanisms
  • Drug inventory management
  • Medication Dispensing Accuracy
  • Inpatient medication distribution
  • Drug storage procedures

Work Experiences

  • Achieved a 6% increase in operational efficiency.
  • Achieved a 18% reduction in medication delays.
  • Achieved a 63% improvement in accurate dispensing.
  • Collaborated with a multi-disciplinary healthcare team to ensure precise distribution of over 6 different medications to patients per day.
  • Adjusted medication orders based on lab results.
  • Consistently met deadlines for processing medication orders.
  • Achieved weekly on-time performance of 16%.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Contributed to a 83% decrease in patient wait times.
  • Led a team of 4 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.

Summaries

  • Strengths in stakeholder engagement and cross-functional collaboration backed up by Pharmacy training.
  • Clean room procedures, regulatory guidelines, and overall pharmacy operations are all second nature to her.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of cross-functional collaboration and vendor management as well as cross-functional collaboration training.
  • Successful in filling prescription orders quickly and accurately, as well as building relationships with customers for long-term business growth and customer retention.
  • Professional who is well-organized and respectful keeps a flexible schedule and adapts to changing business and customer needs.
  • Achieved 44% on-time completion rates for ICU and critical care units.
  • Multitasking and relationship-building abilities.
  • Achieved 84% first-pass approval rates.
  • Looking forward to bringing my talent and track record of excellent customer service to a growing pharmacy.

Accomplishments

  • Quickly and accurately filled inpatient medication orders during high-demand situations, contributing to a 16% improvement in patient wait times.
  • Developed a tracking system for narcotics and high-alert medications, contributing to a 24% improvement in compliance with DEA regulations.
  • Transitioned manual inventory logs to an automated system, reducing stock discrepancies by 83% and ensuring consistent medication availability.
  • Utilized advanced knowledge of pharmacy compounding to reduce sterile preparation errors, improving patient safety metrics by 45%.
  • Led internal audits to ensure pharmacy compliance with state regulations, resulting in zero compliance issues during inspection for 2018.
  • Successfully reduced sterile compounding waste by 58% through precise measurement techniques and by optimizing batch size planning.
  • Managed sterile IV compounding operations to USP program standards, maintaining a 35% adherence rate over 4 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved certification in pharmacy sterile compounding, enabling the pharmacy to meet compliance with USP framework and strengthening patient safety protocols.
  • Facilitated communication between pharmacists, nurses, and surgeons, which expedited critical drug administration and resulted in 15% faster recovery times.

Affiliations

  • Association of Medication Reconciliation Experts Member
  • International Council of Nurses
  • Volunteer for Local Medication Take-Back Program
  • Freemason
  • Society of Human Resource Management
  • Continuing Education (CE) Workshop on Adverse Drug Events Documentation
  • Joint Commission Medication Management Standards Contributor
  • Association for Computing Machinery
  • Member of Statewide Pharmacy Technician Professional Organization
  • Aseptic Technique Training Certification - 2015

Certifications

  • Certified Controlled Substance Diversion Specialist (CSDP)
  • American Society of Health-System Pharmacists (ASHP) Technician Certification
  • Salesforce
  • Certificated in Medication Management Therapy (MMT)
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Clinical Pharmacy Accreditation Certificate
  • Medication Therapy Management (MTM) Certification
  • Sterile Compounding and Aseptic Technique (SCAT) Certification
  • Certification in Patient Medication Safety and Pharmacovigilance

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