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Skills

  • Assisting pharmacists
  • Advanced math skills
  • Drug procurement cost savings strategies
  • Patient education and counseling
  • FDA Drug Safety Guidelines
  • Processing payments
  • Medication reconciliation and history updates in Electronic Health Records (EHR)
  • Medicare and Medicaid process
  • Drug utilization review
  • Medication Dispensing Accuracy

Work Experiences

  • Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency.
  • Adjusted medication orders based on patient needs.
  • Compounded medications according to prescriptions.
  • Assessed pre-packaged medications.
  • Consistently met deadlines for processing medication orders in a fast-paced, inpatient setting, achieving weekly on-time performance of 59%.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Achieved compliance for 12 consecutive years.
  • Contributed to a 22% hospital compliance improvement.
  • Accurately measured, compounded, and dispensed medications according to prescriptions, reducing dispensing errors by 85% over one year.
  • Accurately measured medications.

Summaries

  • Inpatient Certified Pharmacy Technician with outstanding strategic planning, pharmaceutical knowledge, and ServiceNow abilities.
  • Achieved cost savings of $9 annually.
  • Achieved a 69% reduction in critical medication delays.
  • Addressed medication queries effectively.
  • Achieved 48% audit pass rates.
  • To increase customer satisfaction, competently execute both clinical and retail functions.
  • Efficient Inpatient Certified Pharmacy Technician recognized for performing all pharmacist duties in a 24-hour store with an average of 11 prescriptions per day.
  • Achieved 34% increase in workflow efficiency.
  • Achieved 84% first-pass approval rates.
  • Adhered to USP standards.

Accomplishments

  • Played a key role in cross-functional team meetings to streamline communication about patient medication changes, reducing response times by 5%.
  • Trained and mentored new Certified Pharmacy Technicians, improving team dispensing accuracy by 85%.
  • Collaborated with pharmacists to create custom medication plans, reducing medication error rates by 81% over a 7-month period.
  • Provided critical support for medication reconciliation processes, ensuring post-operative patients received accurate and timely prescriptions.
  • Revised and implemented new protocols for bedside medication delivery, resulting in 62% improvement in overall patient satisfaction scores.
  • Streamlined pharmacy operations by optimizing workflow and reducing prep time for medication orders by 63%.
  • Collaborated with healthcare providers to adjust medication orders based on lab results and patient condition, minimizing adverse drug reactions by 17%.
  • Monitored medication expiration dates and performed regular returns, reducing unnecessary waste and generating $18 in product credits.
  • Optimized inventory by working closely with suppliers to ensure critical medications were always in stock, reducing stock shortages by 46%.
  • Monitored and updated patient medication profiles to reflect allergy information, minimizing the risk of allergy-related incidents by 52%.

Affiliations

  • Health Systems Pharmacy Certification and Licensing Board Member
  • International Council of Nurses
  • National Conference on Hospital Pharmacy Operations Attendee
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Institutional Review Board (IRB) Contributor on Drug Studies
  • Medication Therapy Management (MTM) Program Certification
  • Sterile Compounding Certification by process
  • Midyear Clinical Meeting - ASHP Attendee
  • Association for Computing Machinery

Certifications

  • Certificated in Medication Management Therapy (MMT)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Accredited Certification in Medication Order Safety (MOS)
  • Certified Controlled Substance Diversion Specialist (CSDP)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Medication Therapy Management (MTM) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Antimicrobial Stewardship Certificate Program

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