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Skills

  • Supply chain optimization
  • Accurate Demand Forecasting
  • Risk mitigation strategies
  • Insurance billing
  • Forecasting sales trends
  • Cost-reduction initiatives
  • Customer service
  • Creating marketing plans
  • Hands-on leadership
  • Security systems

Work Experiences

  • Taught staff how to remain calm and professional in the face of adversity.
  • Planned and updated work schedules to ensure that anticipated business needs were met to the best of my ability.
  • Prioritizing tasks prior to the start of each shift streamlined operations and improved employee focus and productivity.
  • Looked over sales reports to see how I could improve sales and inventory management accuracy.
  • Analyzed historical sales data.
  • Mentored newly hired Assistant Textbook Managers in upselling techniques, vendor management, and project management to improve sales expertise.
  • Assigned and tracked incoming shipments, increasing early availability of textbooks by 29% per semester.
  • Ensured inventory accuracy by counting stock on hand accurately and reconciling discrepancies.
  • Adjusted pricing models to reflect market trends.
  • Found discrepancies between accounting records and cash drawer transactions by researching daily transactions.

Summaries

  • Assistant Textbook Manager and team leader with 14 years of experience in metric settings.
  • Miscellaneous student seeking hands-on experience through an internship in project management.
  • Multi-talented Assistant Textbook Manager with 10 years of experience motivating employees and assisting customers to increase sales and profits.
  • Motivating leader who has built and managed metric teams in the past.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • With proactive and strategic approaches, we are focused on driving revenue growth.
  • Assistant Textbook Manager is a hardworking and dependable Assistant Textbook Manager who excels at team leadership and data analysis.
  • Assistant Textbook Manager is a smart Assistant Textbook Manager who is committed to providing excellent customer service and engagement.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Qualified in staff management by evaluating sales performance on a regular basis, maintaining accountability, and overseeing inventory management.

Accomplishments

  • Developed and maintained an organized textbook database resulting in a 55% efficiency improvement in order processing and inventory control.
  • Achieved a 28% increase in student engagement by organizing framework around textbook access and affordability.
  • Developed and executed cost comparison analyses that ensured the best price and availability for over 2 textbooks each semester.
  • Introduced Jira system to streamline book requisition from professors, speeding up the order intake process by 50%.
  • Negotiated priority shipping deals with suppliers, cutting down expedited shipping costs by $6 while ensuring timely arrival.
  • Enhanced new edition ordering efficiency by collaborating with academic departments to confirm adoption prior to release dates.
  • Implemented a semester-end textbook inventory audit process, which reduced stock discrepancies by 59% and improved profitability.
  • Compiled and maintained semester-based textbook reporting dashboards, providing insights that helped reduce stockout rates by 27%.
  • Monitored changes in academic staff textbook requirements, reducing last-minute change orders by 16% and improving overall customer satisfaction.
  • Led an initiative to implement a dynamic pricing strategy, increasing bookstore revenue by 42% through the optimization of pricing models.

Affiliations

  • Committee Member, Sustainable Supply Chain in Education Taskforce - 2022
  • Member, Academic Library and Bookstore Collaboration Initiative - 2023
  • Alumni, Certificate in Inventory & Logistics Management - Summit Group, 2022
  • Attendee, Annual Higher Education Textbook Summit - 2023
  • Panelist, Digital and Print Resource Integration Forum - 2016
  • Member, Bookstore & Higher-Ed Supply Chain Advisory Group - 2018
  • Affiliate, Educational Procurement and Supply Chain Management Association - 2023 to Present
  • Member, Eco-Friendly Packaging Consortium for Education - 2015 to Present
  • Volunteer, Textbook Recycling Initiative - Chicago - 2016
  • Certified Professional in Education Resource Management (CPERM) - 2018

Certifications

  • Textbook Management Professional Certification - Brightline
  • ServSafe
  • American Academy of Financial Management (AAFM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Fundamentals of Supply Chain Management - Summit Group
  • Certified in Logistics, Transportation, and Distribution (CLTD) - ASCM
  • Project Management Professional (PMP)
  • Advanced Bookstore Inventory Systems Certification - Harbor & Co.

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