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Skills

  • Contract negotiation and closing
  • Order processing
  • Service agreements
  • Account development
  • Cross-functional team collaboration
  • Merchandising expertise
  • B2B sales strategies
  • Staff training
  • Team management
  • CRM Software Proficiency (Salesforce)

Work Experiences

  • Met sales and service targets of $7 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Acquired 10 new customers, resulting in 2% revenue for the team.
  • Boosted conversion rates by 25%.
  • Consistently maintained top-performer status.
  • Contributed to a 52% regional growth for Jira.
  • Achieved 71% market share growth for HubSpot.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Competitive pricing strategies.
  • Achieved sales growth over a two years period.
  • Closed over $9 in sales, which included preparing contracts and processing order forms each 6 months.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 53% growth in customer retention.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Bringing 7 years of experience in this field.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Achieved a 48% increase in lead qualification.
  • Achieved 85% higher conversion rates.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.

Accomplishments

  • Exceeded yearly sales goals by 64% by developing a structured and comprehensive market penetration plan.
  • Resolved product issue through consumer testing.
  • Secured new partnerships contributing to 18% of total sales by leveraging strong professional relationships within the industry.
  • Implemented new pricing protocols, improving distributor confidence and increasing average sales volumes by 5.
  • Collaborated with team of 13 in the development of framework.
  • Achieved a 38% increase in client retention through improved post-sale relationship management and proactive follow-ups.
  • Collaborated with supply chain teams and reduced average delivery timelines by 11%, leading to improved customer satisfaction.
  • Identified and secured strategic partnerships, driving 20% more revenue within the first 2020 of the partnership.
  • Achieved a 26% improvement in sales call effectiveness by implementing targeted pitch training for the sales team.
  • Proactively identified new market opportunities and expanded distribution into Chicago, leading to a 79% increase in sales revenue.

Affiliations

  • National Federation of Independent Business (NFIB)
  • National Association of Small Business International Trade Educators (NASBITE)
  • Sales Management Association (SMA)
  • Lions Club
  • American Marketing Association (AMA)
  • Association of International Product Marketing and Management (AIPMM)
  • Society of Human Resource Management
  • Global Supply Chain Institute (GSCI)
  • Global Technology Distribution Council (GTDC)
  • International Association of Administrative Professionals

Certifications

  • Value-Based Selling Certification – framework
  • Certified Distributor Sales Representative – Lakeside Partners
  • Competitive Pricing Strategy Certification – standard
  • Sales Excellence Certification Program – framework
  • Salesforce Certified Sales Consultant – category 2021
  • Certified Strategic Sourcing Professional (CSSP) – method
  • Sales Negotiation Excellence Program – Ironclad Systems
  • First Aid/CPR Certified
  • Certificate in Product Management & Sales Strategy – method
  • Professional Certified Marketer (PCM) – American Marketing Association (AMA)

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