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Skills

  • Accuracy in court document preparation
  • Data security protocols
  • Budgets
  • First Aid/CPR
  • Team building
  • Freedom of Information Act (FOIA) response management
  • High-volume record processing
  • Critical Thinking Under Pressure
  • Criminal records documentation
  • Business operations

Work Experiences

  • Assisted in the creation and implementation of a workflow that improved the department’s handling of records requests during peak periods, speeding up turnaround by 52%.
  • Contributed to 2 successful case closures.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted in preparing case files for court by collating and organizing pertinent records, ensuring 100% accuracy for presentations.
  • Collaborated on cross-departmental team to design a database indexing system, improving file search functionality and saving 6 hours weekly in retrieval efforts.
  • Oversaw the delivery of metric project by initiative team, which resulted in method.
  • Assisted detectives in retrieving past case records.
  • Conducted 9 internal reviews.
  • Analyzed trends for 2022.
  • Assisted in preparing case files for court.

Summaries

  • Expert in the processing of evidence and inventory management.
  • Adept at troubleshooting and resolving discrepancies in police records, preventing delays in information delivery essential for law enforcement operations.
  • Boasted an accuracy rate of 85% in data entry tasks.
  • Assistants-focused Police Records Clerk, dedicated to providing prompt and accurate records, aiding law enforcement efforts in real-time case tracking.
  • Achieved a 26% reduction in paper usage.
  • Delivered flawless presentation of case files.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Assisted Boston's community in document requests.
  • Adept at data privacy practices.
  • Strengths in team leadership and client relations backed up by Miscellaneous training.

Accomplishments

  • Resolved product issue through consumer testing.
  • Received commendation for maintaining a 59% error-free log of evidence chain-of-custody entries, supporting legal case workflows.
  • Revised public records release protocols, balancing transparency with confidentiality, reducing response time by 30%.
  • Collaboratively worked with IT to implement system enhancements that strengthened data security protocols and reduced unauthorized access incidents by 33%.
  • Analyzed department workflow, implementing a new filing approach that saved 2 hours weekly in file retrieval and management.
  • Served as the first point of contact for public records inquiries, resolving 6 requests monthly, while ensuring proper procedure adherence.
  • Executed timely background checks for 2 citizens on a weekly basis, reducing wait times for clearances by 24%.
  • Scheduled retention periods for sensitive files; this process improved compliance with internal audit standards and reduced risk exposure by 36%.
  • Worked with IT to streamline user access protocols, which improved access security and decreased unauthorized access attempts by 47%.
  • Implemented new ID-based file tracking system, increasing case file accountability and reducing lost or misfiled records by 76%.

Affiliations

  • Jaycees
  • Federal Bureau of Investigation National Academy Associates (FBINAA) - Records Management Section
  • American Correctional Association (ACA)
  • Rotary International
  • Council of State Archivists (CoSA)
  • American Records Management Association (ARMA International)
  • Freedom of Information Coalition
  • Freemason
  • Data Processing Management Association (DPMA)
  • International Council of Nurses

Certifications

  • ServSafe
  • CompTIA Network+
  • Certified Law Enforcement Analyst (CLEA) - 2018
  • Records Management Compliance Certification - Harbor & Co.
  • Certified Data Protection Officer (DPO) - 2016
  • Salesforce
  • Criminal Justice Information Systems (CJIS) Awareness Certification - 2024
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Records Manager (CRM) – 2020

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