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Skills

  • Network development
  • Telephone communication
  • Coordinating documents
  • Account management
  • Checking quotes
  • Cold calling skills
  • Retention strategies
  • Outbound telephone marketing
  • Collaborating with designers
  • Brand management

Work Experiences

  • Long-term relationships with policyholders and small businesses were developed and maintained by me.
  • Trained a team of 14 program, resulting in increased profits and a 10% return on investment.
  • Coached and trained a team of 3 salespeople who were responsible for servicing standard accounts.
  • Kept track of all accounts' budgeting, forecasting, expenditures, and performance.
  • Increased revenue by 10% by educating customers about business solutions and product offerings.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Collaborated with Technical Sales Representative and Technical Sales Representative on campaign planning, design, implementation, and evaluation.
  • Developed and assigned monthly sales quotas to over 25 regional sales managers on the West Coast.
  • Developed strong client relationships and delivered high-value services, resulting in a 8% increase in company market share.
  • Was in charge of customer product implementation.

Summaries

  • Technical Sales Representative with 13 years of successful process improvement and quality assurance experience.
  • Communication, multitasking, and conflict resolution skills are all important.
  • Professional with quality assurance and data analysis expertise who is organized and resourceful.
  • Determined sales leader in the category market who takes a data-driven and hardworking approach to pursuing and servicing accounts.
  • To boost long-term growth, be proficient in product monetization and mobilization strategies.
  • Account Manager with strong client oversight, problem-solving, and relationship-building abilities.
  • Schedule flexibility and the ability to travel up to 14% of the time.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Detailed professional with a talkative personality and a creative mindset.

Accomplishments

  • Developed relationships within category, enhancing the vertical’s revenue contribution by method and fostering long-term partnerships.
  • Mined customer feedback to refine product features, increasing customer satisfaction by 25% and strengthening market position across framework.
  • Reduced the average deal close time by 11 days through automation tools integrated into the CRM platform, expediting the sales cycle.
  • Led successful negotiation with Harbor & Co. That reduced pricing constraints while maintaining service levels, driving repeat business of $11.
  • Developed outbound cold-calling strategy that increased inbound inquiries by 27% over two years, expanding new business opportunities.
  • Successfully onboarded 17 new clients after implementing a tailored consultative approach, leading to $9 in sales for the first quarter.
  • Tracked and analyzed KPIs to optimize sales strategies, improving the closing rate by 41% in procedure for key product lines like Workday.
  • Designed and conducted sales training workshops for internal teams, which led to a 67% increase in outreach efficiency.
  • Led a sales team of 14 representatives and achieved 73% growth in targeted key verticals such as Library.
  • Analyzed regional sales trends and adjusted outreach efforts accordingly, growing market share by 85% in the Pacific Northwest over a three years.

Affiliations

  • Technology Business Management Council (TBM)
  • Society of Human Resource Management
  • Google Ads Certified Sales Specialist
  • National Association of Social Workers
  • Association for Computing Machinery
  • Project Management Institute
  • American Medical Informatics Association
  • Microsoft Certified Professional (MCP) for Sales Solutions
  • Technology Sales Associate Program Alumni
  • Lions Club

Certifications

  • Sandler Sales Training Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Customer Success Manager (CCSM) from SuccessCOACHING
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Microsoft Dynamics 365 for Sales Functional Consultant Associate
  • Google Ads Sales Certification
  • Certified Inside Sales Professional (CISP)

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