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Skills

  • Complaint resolution
  • Sales pipeline management
  • Budgeting
  • Communications
  • Staffing and scheduling
  • Data collection and analysis
  • Contract negotiation
  • Budget and financial management
  • MS Office
  • Procedure equipment

Work Experiences

  • Used Tableau to create initiative and standard reports to track quality assurance.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Achieved a 32% reduction.
  • Welcomed new members and established and updated memberships in Brightline process programs.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across method calendars and programs.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 4%.
  • Achieved results over 5-month period.
  • Achieved results within the past year.
  • Handled payroll duties every 3 weeks, resolving any discrepancies and scheduling conflicts.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.

Summaries

  • Accomplished team leader and sales coach.
  • Advanced Sales Representative proficient in competitive analysis and territory management, boosting annual revenues by $5 across key markets through innovative selling approaches.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Jira expertise.
  • Achieved a 18% reduction in sales cycle times.
  • Optimize long-term success by effectively balancing targets with resources.
  • Commended for cutting operating costs by 6% and supervising 15 employees, including sourcing, interviewing, and hiring.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Advanced Sales Representative.

Accomplishments

  • Exceeded assigned revenue targets by an average of 76% consistently for 6 consecutive reporting periods.
  • Negotiated contracts with high-value clients, contributing to a 42% revenue boost for the region in 2023.
  • Integrated data-driven insights from customer feedback surveys into sales approaches, boosting customer satisfaction by 43%.
  • Presented data-driven sales performance analysis to leadership, resulting in changes to strategy that increased profitability by 15%.
  • Consulted directly with Miscellaneous clients to tailor product offerings, boosting customer satisfaction by 30%.
  • Led multiple market research initiatives, identifying new customer segments that increased lead generation by 81%.
  • Identified underperforming territories and established new sales strategies, driving an 63% improvement in regional performance.
  • Improved pre-sales and post-sales services, resulting in 42% higher customer retention rates and increased referral business.
  • Launched a customer referral program that increased referral sales by 33% in the first two years, expanding customer base significantly.
  • Surpassed individual sales targets by an average of 81% over 2 quarters through innovative selling techniques.

Affiliations

  • Google Analytics for Sales and Marketers
  • Society of Women Engineers
  • National Society of Leadership and Success (NSLS)
  • American Medical Informatics Association
  • Lions Club
  • Enrolled in MBA Program focusing on Sales and Marketing 2016
  • Sales Enablement Society (SES)
  • Certified Sales Leadership Professional (CSLP)
  • International Customer Service Association (ICSA)
  • Sandler Sales Training Program

Certifications

  • Solutions Architect for Sales Professionals Certification - Jira
  • Customer Success Manager Certification - Gainsight
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Advanced Consultative Selling Certification - Lakeside Partners
  • Negotiation Mastery - Harvard Business School Online
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Certified Sales Trainer (CST) - Sales Training International

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