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Skills

  • AAA experience
  • Flatbed truck expertise
  • Customer satisfaction improvement
  • Client relationship management
  • Locating VINs
  • Team building
  • DOT compliance
  • Route optimization
  • Equipment troubleshooting and diagnostics
  • Electronic Logging Devices (ELD) usage

Work Experiences

  • Collaborated with dispatchers and warehouse managers.
  • Conducted post-trip inspections of vehicle and cargo.
  • Handled customer complaints professionally, gathering all necessary information to make informed decisions and resolve issues.
  • Completed 4 deliveries.
  • Operated with caution and skill to avoid accidents and delays.
  • Avoided damages during transit.
  • Achieved no fines or penalties.
  • Collaborated with dispatchers and warehouse managers to resolve logistical issues, reducing unloading time by 22% minutes.
  • Adjusted routes accordingly.
  • Demonstrated safe driving by adhering to all regulations and safety procedures, resulting in zero accidents over the course of 18 months.

Summaries

  • Driving process and framework rigs delivering a variety of cargo, including refrigerated, perishable, and live stock is a plus.
  • Advocated for eco-driving.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 33% punctuality.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at operating with speed and care, resulting in high customer retention and $8 in repeat contracts for the company.
  • Achieved a 62% reduction in delays.
  • Adjusted delivery routes when necessary.
  • Defensive driving techniques have been taught to me.
  • Achieved high customer retention.

Accomplishments

  • Provided on-the-job coaching for junior drivers, contributing to a 73% increase in overall safety performance.
  • Accurately managed invoices for all deliveries, reducing billing errors by 45% and streamlining payment processes.
  • Implemented a fuel-efficient route planning initiative, contributing to 33% reduction in annual fuel expenses.
  • Increased delivery route efficiency by 72%, resulting in reduced delivery times and greater customer satisfaction.
  • Successfully completed 6 cross-state shipments per week while maintaining a 84% on-time delivery rate.
  • Improved delivery accuracy by 78% by optimizing GPS navigation routes for multi-state deliveries.
  • Documented and resolved category which led to standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully transported over 3 tons of goods across Atlanta while maintaining a high safety rating.
  • Implemented a real-time traffic monitoring system, cutting average delivery time by 73%.

Affiliations

  • Society of Human Resource Management
  • Accredited by the Federal Motor Carrier Safety Administration (FMCSA) for safe driving
  • National Safety Council (NSC)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Society of Women Engineers
  • Logistics Management Certification from Brightline
  • International Association of Administrative Professionals
  • Washington Trucking Associations
  • Jaycees
  • Certified Hazardous Materials Endorsement (HME) Holder

Certifications

  • Tanker Endorsement (N) issued by Ohio
  • Certified in Defensive Driving (DDC) by National Safety Council
  • Load Securement Training by method
  • Certified Public Accountant
  • OSHA 10-Hour General Industry Certification
  • Forklift Operator Safety Certification by OSHA-compliant Training Firms
  • Air Brakes Endorsement by method
  • Defensive Driving Course for Commercial Drivers by initiative
  • Fleet Maintenance Management Certification
  • Apple Certified Associate (ACA)

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