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Skills

  • Oxygen saturation standards
  • Data-Driven Patient Care Adjustments
  • Electronic Medical Record (EMR) management
  • Patient and family advocacy
  • Intravenous therapy
  • Multicultural patient advocacy
  • Care plan development
  • Women's health exams
  • Strong clinical judgment
  • Family-centered education programs

Work Experiences

  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Led a successful 8-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Acted as the liaison between patients and external service providers such as home health nurses, ensuring all care components were streamlined and effective.
  • Collaborated with case management.
  • Achieved evidence-based care revisions.
  • Was in charge of providing direct care to up to 10 patients on a 7-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Gave patients, families, and caregivers information on diagnosis and prognosis, treatment options, disease process and management, and lifestyle choices.
  • Maintained quality standards by conducting routine medication audits and adhering to internal and industry best practices.

Summaries

  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.
  • Strengths in process improvement and quality assurance backed up by Healthcare training.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Collaborative Nurse Navigator with a strong focus on team-based care, coordinating with physicians and specialists to ensure patient-centered care plans, resulting in 52% improvement in adherence to treatment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Ready for a new opportunity to put my outstanding nursing skills to work in a program setting.
  • With expert healthcare knowledge, clear verbal and written communication skills, and sound clinical judgment, this person is team-oriented and dependable.
  • With strong attention to detail, clinical expertise, and emergency response experience, she is adaptable and resilient.
  • Within Healthcare, senior Personal Nurse Navigator and outstanding performer in project management and client relations.

Accomplishments

  • Managed chronic disease management programs, resulting in improved health outcomes for 2 rural area patients by 19% within 7 months.
  • Reduced unnecessary ER visits for low-income patients by 38% through implementation of a patient outreach and follow-up program.
  • Partnered with interdisciplinary teams to ensure timely coordination of care, contributing to a 66% increase in patient satisfaction scores.
  • Provided telehealth navigation support for 2 patients, ensuring seamless transition between virtual and in-person care.
  • Collaborated with procedure to configure personalized treatment regimens, yielding a 44% improvement in critical care outcomes.
  • Monitored and adjusted treatment plans for elderly patients, reducing medication errors by 40%.
  • Implemented data-driven protocols that reduced medication non-adherence by 26% for a population of 6 patients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained 17 junior care coordinators on patient-centric navigation strategies, resulting in a 58% improvement in care outcomes for their assigned patients.
  • Expanded the patient education program, increasing the knowledge of chronic disease management among participants by 81% / 18 months.

Affiliations

  • American Case Management Association (ACMA) - Led case management initiatives improving patient outcomes in Raleigh.
  • Chronic Disease Global Alliance - Attended workshops focused on improving chronic disease management strategies.
  • American Academy of Ambulatory Care Nursing (AAACN) - Member advocating for excellence in outpatient care.
  • American Marketing Association
  • American Holistic Nurses Association (AHNA) - Active member integrating holistic practices in patient care navigation.
  • National Chronic Disease Directors (NACDD) - Engaged in chronic illness projects to improve population health outcomes.
  • Lions Club
  • Remote Patient Monitoring Alliance - Collaborated on projects involving the use of digital health platforms for chronic disease monitoring.
  • Association for Computing Machinery
  • Toastmasters

Certifications

  • Certified Life Care Planner (CLCP)
  • HIPAA Privacy and Security Certification
  • Advanced Oncology Certified Nurse (AOCN®)
  • Certified Rehabilitation Registered Nurse (CRRN)
  • SHRM Certified Professional (SHRM-CP)
  • Trauma Nursing Core Course (TNCC)
  • Certified Diabetes Educator (CDE)
  • Certified Professional in Patient Safety (CPPS)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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