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Skills

  • Evidence-based treatment planning
  • Healthcare system navigation
  • Fluent in French
  • Electronic Medical Record (EMR) management
  • Care transition streamlining processes
  • HIPAA compliance and patient data security
  • Emotional support and counseling for patients
  • Strong clinical judgment
  • Well visit procedures
  • Collecting vitals

Work Experiences

  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 16 patients on a daily basis.
  • Advocated for patients in my care and implemented prescribed treatment strategies using firsthand knowledge and clinical expertise.
  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Acted as the liaison between patients and external service providers such as home health nurses, ensuring all care components were streamlined and effective.
  • Updated patient charts with data such as medications using ServiceNow in order to keep records current and support accurate treatments.
  • Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities.
  • Oversaw nursing activities for 8 departments at a 13-bed hospital with 4+ employees, advising nurses on how to provide excellent patient care and satisfaction.
  • Built partnerships with community organizations.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Collaborated with case management.

Summaries

  • With expert healthcare knowledge, clear verbal and written communication skills, and sound clinical judgment, this person is team-oriented and dependable.
  • Professionally trained with quality assurance and data analysis abilities.
  • Bringing a 8-year track record of nursing success and seeking a Personal Nurse Navigator position with a initiative facility.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.
  • Achieved a 37% reduction in emergency room visits for long-term care patients.
  • Considered to be a hard worker with a strong desire to succeed.
  • Achieved significant reductions in hospital readmissions by 17.

Accomplishments

  • Reduced patient onboarding lead times for primary care by 13% after spearheading workflow improvements within intake procedures.
  • Conducted risk assessments on 2 newly admitted patients, identifying 65% more high-risk cases than the previous quarter.
  • Provided telehealth navigation support for 2 patients, ensuring seamless transition between virtual and in-person care.
  • Developed individualized care plans for 12 high-risk patients, improving their overall compliance for chronic disease management by 59%.
  • Successfully transitioned 17 high-risk patients to specialized care facilities, minimizing hospital readmission rates by 15%.
  • Liaised between patients and insurance providers, resolving 4 claim issues and streamlining access to care for uninsured individuals by 53%.
  • Managed chronic disease management programs, resulting in improved health outcomes for 2 rural area patients by 19% within 7 months.
  • Partnered with interdisciplinary teams to ensure timely coordination of care, contributing to a 66% increase in patient satisfaction scores.
  • Expanded the patient education program, increasing the knowledge of chronic disease management among participants by 81% / 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Medical Informatics Association
  • Rotary International
  • Patient Advocacy Certification Board (PACB) - Ongoing certification in patient advocacy and chronic care navigation.
  • American College of Nurse Practitioners (ACNP) - Attended conferences on enhancing patient care coordination and collaboration.
  • Academy of Oncology Nurse & Patient Navigators (AONN+) - Certified in patient navigation best practices and oncology care.
  • Remote Patient Monitoring Alliance - Collaborated on projects involving the use of digital health platforms for chronic disease monitoring.
  • International Council of Nurses (ICN) - Advanced knowledge of global nursing practices in patient-centered care.
  • International Association of Administrative Professionals
  • Institute for Healthcare Improvement (IHI) - Participated in initiatives geared towards improving healthcare outcomes and excellence in patient navigation.
  • Emergency Nurses Association (ENA) - Collaborated on streamlining patient transitions from emergency to long-term care settings.

Certifications

  • Certified Rehabilitation Registered Nurse (CRRN)
  • Patient Advocate Certification (PA-C)
  • CompTIA Security+
  • ServSafe
  • Health Coach Certification (NBHWC)
  • First Aid/CPR Certified
  • Certified Diabetes Educator (CDE)
  • Certified Case Manager (CCM)
  • Certified Public Accountant (CPA)
  • Certified Healthcare Access Manager (CHAM)

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