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Skills

  • Currency counting
  • Store merchandise stocking
  • Cleaning and sanitizing
  • Cash report creation
  • Cash register skills
  • Product knowledge
  • Communication skills with vendors on delivery issues
  • Wire Transfers
  • Currency sorting
  • Heavy lifting

Work Experiences

  • Kept an eye on self-checkout systems and offered assistance or intervention as needed.
  • Balanced customer payments.
  • Collaborated with store management.
  • Calculated inventory-based KPIs.
  • Assisted in implementing a new cash register process that improved cash-out speeds by 69% after training all staff on its usage.
  • Awarded Excellence Award for cash drawer accuracy.
  • Trained as Counter Checker and provided backup coverage to ensure that customers received the best possible service.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Collaborated with supervisors to schedule bi-weekly product count audits with minimal disruption to sales, improving systematic checks by 84%.
  • Achieved a 53% improvement in monthly audits.

Summaries

  • Counter Checker is precise, with a strong understanding of SAP sales and excellent math skills.
  • Friendly cashier with over 5 years in the retail industry.
  • Costs were consistently reduced while profits were increased.
  • Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification.
  • Expert in process and procedure merchandise, as well as providing upbeat and knowledgeable customer service.
  • Counter Checker with 4 years of experience stocking Jira and processing customer payments.
  • Work areas have a history of being kept clean, neat, and professionally organized.
  • Customer service and process POS software training.
  • Completed a variety of tasks, including process improvement, stocking shelves with QuickBooks, and using cash registers to collect payments every day.
  • Within Customer Service, senior Counter Checker and outstanding performer in cross-functional collaboration and data analysis.

Accomplishments

  • Trained 5 staff members on updated cash-out procedures, improving end-of-day financial reconciliation times by 60%.
  • Improved the allocation of high-demand products using historical sales data, resulting in 63% fewer stockouts.
  • Monitored adherence to product count schedules, reducing inventory delays by 81% while maintaining sales floor operations.
  • Facilitated end-of-month inventory audits that helped spotlight and rectify key variances with stock levels, improving inventory reliability.
  • Assisted in quality checks of perishable goods upon receipt, reducing return rates to suppliers by 82%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 76% reduction in lost inventory levels by recommending updated product storage solutions.
  • Collaborated with cross-functional teams to perform regular product audits, enhancing inventory check consistency by 37%.
  • Played a key role in adjusting perishable stock rotation methods, reducing spoilage by 73% per month.
  • Partnered with management to adopt systematic cycle count schedules, reducing stock inaccuracies by 43% year-over-year.

Affiliations

  • Toastmasters
  • Certified Professional Return Auditors Organization (CPRAO) - Completing certification to better detect and resolve discrepancies in product returns.
  • Society of Women Engineers
  • Association for Computing Machinery
  • Warehouse Education and Research Council (WERC) – Certified in ongoing operational strategies to improve inventory audit and control methods.
  • Association for Retail Professionals (ARP) – Attended conferences to stay updated on retail inventory tracking methodologies and processes.
  • Association for Operations Management (APICS) - Completed certification courses in inventory control to ensure adherence to process-based operations.
  • Rotary International
  • Jaycees
  • Cash Management Association (CMA) - Ongoing participation in seminars covering high-value cash reconciliation procedures and compliance.

Certifications

  • Certified Store Performance Analyst
  • Certified Risk and Loss Reduction Analyst
  • Retail Fraud and Prevention Tactics Certificate
  • Certified Retail Operations Manager (CROM)
  • Warehouse and Distribution Management Certification
  • Certified Point-of-Sale (POS) Systems Professional
  • Certified Financial Control and Audit Specialist
  • CompTIA A+ Technician
  • Certified Retail Fraud Detection Specialist
  • Retail Operations and Marketing Certification

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