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Skills

  • Maintaining patient privacy and security across all documentation platforms
  • Wound care specialist
  • Hands-on experience with Electronic Health Records (EHR) software
  • De-escalating emotionally charged situations with effective communication
  • Measuring bodily fluids
  • Documenting behaviors
  • Maintaining a clean and sterile environment for safe medication storage
  • Observing responses
  • Ensuring 100% adherence to state and federal medication safety guidelines
  • Patient Management

Work Experiences

  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Achieved regulatory audit compliance 8% of times.
  • Coordinated with pharmacies for special medication requests.
  • Collaborated with Denver-based pharmacy.
  • Adjusted medication delivery schedules.
  • Communicated with physicians about potential adverse drug interactions spotted, preventing complications and improving overall patient safety.
  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.
  • Collaborated with the head nurse.
  • Adjusted medications affecting patients’ nutritional intake.
  • Drove patients between rooms, appointments, and testing sites.

Summaries

  • Demonstrating project management and client relations expertise in a healthcare setting for 5 years.
  • Individual who is proactive in providing high-quality patient-centered care.
  • Certified Nursing Assistant with 10 years of experience working in a hospital setting.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Certified Nursing Assistant with extensive experience in patient care and administrative functions in hospitals.
  • Adaptable and knowledgeable Medication Aide.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Bilingual multi-tasker committed to assisting team goals in order to provide high-quality care.
  • Clear understanding of client relations and strategic planning as well as process improvement training.
  • Achieved 5% compliance with regulatory requirements.

Accomplishments

  • Developed new medication management protocols that resulted in a 52% reduction in dispensing errors over 2017 at Seattle.
  • Ensured proper dosage and timely delivery of controlled substances by adhering strictly to DEA protocols for secure storage and handling.
  • Achieved ITIL in medication administration techniques, improving the accuracy of high-risk drug administration procedures.
  • Administered medications to 11 residents per shift, ensuring adherence to all safety protocols and improving patient outcomes.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 7 in the development of metric.
  • Proactively contributed to multi-disciplinary meetings, addressing healthcare plans and refining procedures for medication distribution.
  • Assessed patients' responses to new medications, providing critical feedback to physicians, which contributed to personalized care plans for 15 patients.
  • Demonstrated accurate, compassionate communication with patients and family members while educating them on medication regimens.
  • Implemented a patient-specific medication labeling system, reducing administration errors by 64% through clear identification processes.

Affiliations

  • National Medication Aide Certification Organization (NMACO)
  • National Healthcareer Association (NHA)
  • National Council of Certified Medication Aides
  • American Medical Informatics Association
  • Association of Clinical Research Professionals (ACRP)
  • American Nurses Association (ANA)
  • National Caregivers Association
  • National Association of Medication Aides and Technicians
  • National Association of Health Care Assistants (NAHCA)
  • National Certification Council for Activity Professionals (NCCAP)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Healthcare Quality Improvement and Medication Safety Certification
  • Patient Safety and Medication Management (PSMM) Certification
  • Certified Medication Safety Officer (CMSO)
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Medication Setup, Administration, and Documentation (MSAD)
  • IV Therapy & Medication Certification for Non-Licensed Staff
  • Certified Dementia Practitioner (CDP)
  • First Aid/CPR for Professionals

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