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Skills

  • Employment law and regulatory knowledge
  • Excellent Written and Verbal Communication
  • Expertise in federal, state, and local tax compliance
  • Proficient in Asana
  • Meeting deadlines
  • Fixed asset depreciation
  • Check writing
  • Payroll Processing
  • Compliance with wage and hour laws
  • Persuasive communicator

Work Experiences

  • Documented procedures, identified areas for internal control improvements and efficiency gains, and implemented policy changes.
  • Made certain that payroll taxes were submitted on time and within the IRS's guidelines.
  • Was in charge of the day-to-day payroll processing for 12 employees, which included reviewing timesheets and calculating pay in accordance with FLSA.
  • Answered calls in a high-volume call center phone queue while maintaining metrics.
  • Double-checked figures, postings, and accounting documents for accuracy, mathematical precision, and coding.
  • Helped with the audit process by preparing category, process, and procedure accounts for scheduled audits and assisting with the audit process to expedite task completion.
  • Made sure that payroll taxes were filed on time and within the IRS's guidelines.
  • Calculated payroll liabilities by comparing employer social security, unemployment, and workers' compensation payments to employee federal and state income and social security taxes.
  • Answered client questions about payroll and timekeeping for national financial institution employees.
  • Was in charge of the daily bookkeeping report.

Summaries

  • Professionals in the field of collections aspire to be in a position of leadership.
  • Trained to deal professionally with customer concerns while collecting payments on past-due accounts.
  • Payroll specialist with extensive experience processing transactions, identifying problems, conducting detailed analysis, and determining solutions.
  • Effective leadership, collaborative teamwork, and articulate communication have all been demonstrated in the past.
  • Certified Public Accountant with extensive experience in general accounting's full life cycle.
  • In the category industry, eager to take on high-volume operations.
  • Payroll Specialist is a hardworking individual who is familiar with scripted interactions and collection guidelines.
  • Clients of all backgrounds and financial levels are well-served by her.
  • Credit control and monetary collections are two of my specialties.
  • Goal-oriented collections manager with a track record of lowering delinquencies and mitigating risks.

Accomplishments

  • Managed direct deposit enrollments for a growing workforce, increasing participation from 61% to 58% over several months.
  • Procedure Assisted revenue department in compiling revenue data for purposes of determining organization's financial position for 2019.
  • Resolved employee payroll concerns and discrepancies within 11 hours, ensuring employee satisfaction and reducing HR-related escalations.
  • Reconciled over $13 of uncollected debt in accounts receivable.
  • Successfully optimized payroll processing by introducing QuickBooks, reducing costs by 62% and saving 7 hours per month.
  • Developed and implemented a payroll audit process that reduced discrepancies by 68% and significantly improved data accuracy.
  • Implemented automated notifications for off-cycle payroll corrections, improving response time and reducing delays in payroll adjustments by 6 months.
  • Managed payroll for a high-volume seasonal workforce, adjusting successfully for fluctuating headcounts and varying remuneration structures.
  • Auditing Procedures: Knowledge of planning techniques, test and sampling methods involved in conducting audits.
  • Created standard operating procedures (SOPs) for payroll processing tasks that improved departmental efficiency and reduced manual input by 37%.

Affiliations

  • American Marketing Association
  • Certified Payroll Professional (CPP) Certification
  • International Association of Administrative Professionals (IAAP)
  • Payroll Taxation Certificate Program Phoenix
  • Payroll Professional Development Courses 2021
  • Association of Information Technology Professionals
  • American Payroll Association (APA)
  • Jaycees
  • Institute of Internal Auditors (IIA)
  • Certified Payroll Reporting Specialist (CPRS)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Payroll Compliance Practitioner (PCP)
  • ServSafe
  • Certified Financial Services Auditor (CFSA)
  • HRIS Certification in process (i.e., ADP, Workday, Oracle)
  • Certified Public Accountant (CPA)
  • Certified Protection Officer (CPO)
  • Certified Time and Labor Manager (CTLM)
  • Multi-State Payroll Compliance Certification
  • Cisco Certified Network Associate (CCNA)

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