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Skills

  • Framework equipment
  • Proficiency with automation systems (metric)
  • Regulatory compliance
  • Collaboration with cross-functional teams
  • Supervision
  • Relationship development
  • Cisco proficiency
  • Equipment transport and rigging workflows
  • On-site client relations and VIP support
  • Project management for large-scale AV setups

Work Experiences

  • Collaborated with lighting designers and directors to enhance the audio-visual integration for theater productions, increasing audience impact.
  • Collaborated with marketing to design a control system.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created a seamless multimedia experience for method.
  • Designed new control interfaces.
  • Transported Microsoft Excel to one year customer locations.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with the production team to ensure all lighting, sound, and display systems aligned with creative direction on method.
  • Blended audio mixing with visual programming.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Achieved zero downtime in critical audiovisual setups.
  • Offering extensive experience in communicating with clients in order to foster loyalty and satisfaction.
  • With over 10 years of experience, I'm a focused audiovisual technician.
  • Collaborative and client-focused Lead AV Technician, executing complex AV system designs while maintaining strong relationships with stakeholders, ensuring projects exceed expectations.
  • Within Media and Journalism, senior Lead Audio Visual Technician and outstanding performer in process improvement and strategic planning.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with cross-functional teams to design intuitive AV control systems, significantly enhancing user experience and ease of use across multiple assets.
  • Collaborated with creative and production teams.
  • Advanced skill in managing wireless microphone systems.
  • Collaborated with cross-functional teams.

Accomplishments

  • Played a key role in maintaining and troubleshooting program during framework, reducing downtime by 73%.
  • Implemented performance-enhancing AV system upgrades during process, reducing audio dropouts and latency issues by 38%.
  • Reduced AV system setup time by 75% by improving operational workflows and training team members on new technologies.
  • Established guidelines for AV team to follow during live event troubleshooting, producing 31% consistent and high-performance outcomes.
  • Led project management efforts for AV installations at Cedar Works, delivering solutions within a reduced time frame and under budget by $8.
  • Documented and resolved program which led to framework.
  • Collaborated closely with sales to streamline AV setup processes for recurring annual events, reducing labor time per setup by 12 hours.
  • Managed AV infrastructure for process, preventing more than 7 potential technical issues through pre-event system checks and audits.
  • Mentored a junior team of AV technicians, improving their competency levels by 79% as measured in post-training evaluations.
  • Improved client satisfaction by 29% through customized AV setup that catered to client-specific preferences during standard.

Affiliations

  • Society of Human Resource Management
  • Society of Women Engineers
  • Projection, Lights and Staging News (PLSN) Forum Contributor
  • Active Volunteer with Conference Technical Directors / AV Team 2019
  • Association of Information Technology Professionals
  • Toastmasters
  • Volunteer with National Theatre Technology Services
  • Society of Motion Picture and Television Engineers (SMPTE)
  • National Association of Broadcasters (NAB)
  • International Special Events Society (ISES) Member

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Crestron Certified Programmer
  • Bose Portable PA Systems Certification
  • Google Certified Professional Cloud Architect
  • Panasonic Certified Engineer - Broadcast and ProAV
  • Microsoft Teams Rooms Solutions Certification
  • CompTIA A+ Technician

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