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Skills

  • KPI tracking and improvement
  • Team leadership and supervision
  • Cost-reduction initiatives
  • Communications
  • Labor scheduling and optimization
  • Vendor relationship management
  • MS Office
  • Supply Chain Management
  • Initiative equipment
  • Product Assortment Planning

Work Experiences

  • Awarded for Most Effective Visual Merchandising.
  • Devised and coordinated framework and standard strategic plans, resulting in a $3 increase in sales revenue within several months.
  • Collaborated with district managers to assess regional store needs, reducing out-of-stock instances across 13 regions by 58%
  • Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
  • Increased sales by 17% by providing purchase advice and promoting additional products.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Conducted research to find appropriate answers to customer questions.
  • Achieved a zero-incident rate over 2 projects.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Assessed regional store needs.

Summaries

  • Accomplished in executing large-scale category resets, successfully driving a 76% growth in target product lines, and contributing to overall revenue gains of $16.
  • Discussing sales performance, maintaining accountability, and recognizing excellent performance were all successful ways to engage with employees.
  • Supervisor with 12 years of experience leading talented salespeople who is results-oriented.
  • Achieved 41% on-time execution across multiple locations.
  • Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs.
  • Accomplished at conducting competitive analysis, introducing high-demand products that drove $17 in new revenue streams across 10 retail locations.
  • Merchandising Execution Area Supervisor is a multi-talented Merchandising Execution Area Supervisor who is consistently rewarded for planning and operational improvements.
  • Self-motivated leader who excels at fostering business relationships, increasing sales, and developing practical solutions in response to client needs.
  • Achieved a $18 annual cost reduction.
  • Achieved a 52% improvement in customer flow.

Accomplishments

  • Implemented new shelving strategies, resulting in a 63% increase in product visibility and an additional $10 in monthly sales.
  • Reduced turnaround time for modules during high-volume seasons by optimizing team processes and cutting lead times by 2 days.
  • Collaborated with vendor representatives to optimize product placement, leading to a 34% increase in promotional item sales.
  • Developed custom visual merchandising strategies in collaboration with the marketing department, boosting seasonal sales by 57%.
  • Created a training program for junior associates, reducing onboarding time by 3 days and increasing operational efficiency.
  • Resolved escalated conflicts within the team using mediation techniques, resulting in a 51% drop in turnover.
  • Conducted regular merchandising audits across 6 store locations, resulting in a 37% improvement in compliance.
  • Partnered with cross-functional teams to ensure timely and effective merchandising of new product lines, increasing launch-day sales by 79%.
  • Managed a large-scale merchandising reset across 3 stores, completing the project 15 days ahead of schedule and under budget.
  • Assisted with the development of best practices for merchandising audits, reducing discrepancies by 18%.

Affiliations

  • Retail Merchandising & Marketing Association
  • Certified Associate in Project Management (CAPM), PMI
  • Merchandising and Marketing Solutions Society
  • Retail Innovation Council
  • Customer Experience Professionals Association (CXPA)
  • Leadership and Management Consulting Associations
  • Association of Information Technology Professionals
  • International Association of Department Store Executives (IADS)
  • Supply Chain Leadership Council
  • Society of Women Engineers

Certifications

  • Certified Operations Supervisor (COS)
  • Project Management Professional (PMP)
  • Customer Success Manager Certificate
  • Google Certified Professional Cloud Architect
  • Retail Management Certificate Meridian
  • Certified Sales & Marketing Professional (CSMP)
  • Sterling Product Merchandising Certification
  • Certified Merchandising Professional (CMP)
  • Certified Inventory Control Expert (CICE)
  • CompTIA Network+

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