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Skills

  • Relationship development
  • Corrective and preventive action (CAPA)
  • GMP (Good Manufacturing Practice) compliance
  • Root cause analysis
  • Metric equipment
  • Welding expertise
  • MS Office
  • Data-driven decision making
  • First Aid/CPR
  • Process optimization

Work Experiences

  • Conducted training across multiple standard.
  • Boosted company audit scores by 72% by improving documentation practices and initiating a round-the-clock monitoring system.
  • Collaborated with R&D teams on product testing, providing key feedback that resulted in enhancements reducing recalls by 82% for ServiceNow.
  • Authored the QA handbook used at Ironclad Systems, which became the central reference for all quality-related processes and reduced training time by 17 hours.
  • Achieved a 72% pass rate on all inspections.
  • Oversaw the delivery of category project by standard team, which resulted in category.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results in 18 months.
  • Calculated loads, wrote design and procurement specifications, and drew technical diagrams.
  • Adopted new methods.

Summaries

  • Achieved a consistent reduction in non-conformities by 51%.
  • Certified Quality Advisor.
  • Successful in developing, overseeing, and modifying project plans to meet the needs of nuclear reactor plants, both now and in the future.
  • Within Miscellaneous, senior Quality Advisor and outstanding performer in project management and process improvement.
  • Accomplished Quality Advisor specializing in ISO Six Sigma.
  • Achieved cost savings across multiple projects.
  • Accomplished leader in risk management and CAPA initiatives, instrumental in lowering costs through waste reduction strategies, saving 5 annually.
  • Strengths in stakeholder engagement and quality assurance backed up by Miscellaneous training.
  • Achieved long-term retention increases by 23%.
  • Contributed to greater client satisfaction.

Accomplishments

  • Trained 2 employees in Lean manufacturing principles, improving production output by 50%.
  • Reduced rework costs by 56% after overhauling standard operating procedures for Workday.
  • Collaborated with engineering to create a quality inspection protocol that decreased defect detection time by 83% minutes.
  • Successfully passed 10 regulatory audits with zero major findings by enhancing employee training on process.
  • Achieved Scrum Master compliance for the entire organization, ensuring 9% of employees were successfully certified.
  • Conducted failure trend analysis that led to corrective actions, which caused a 48% reduction in defects over one year.
  • Facilitated the roll-out of system across the company, resulting in an overall improvement of defect tracking by 56%.
  • Facilitated team-based problem-solving exercises, resulting in a 44% decrease in customer returns over two years.
  • Analyzed and implemented Six Sigma processes leading to a 57% reduction in defects across 7 manufacturing facilities.
  • Enhanced first-pass yield rates by 47% through applying statistical process control techniques.

Affiliations

  • Member of the International Federation of Inspection Agencies (IFIA)
  • Quality Roundtable Expert at system
  • American Marketing Association
  • Society of Women Engineers
  • Society of Human Resource Management
  • Certified ISO Auditor with Experience in CPA Implementation
  • Certified Lead Auditor for ISO 9001
  • Association for Supply Chain Management (APICS)
  • Participant in Cross-Industry Quality Benchmarking Conferences
  • Certified Quality Improvement Associate (CQIA)

Certifications

  • ISO 9001 Lead Auditor Certification
  • Certified HACCP Auditor (CHA)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Quality Auditor (CQA)
  • CompTIA A+ Technician
  • Certified Quality Engineer (CQE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Process Auditor (CPA)
  • Certified Six Sigma Green Belt (CSSGB)

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