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Skills

  • Category equipment
  • MS Office
  • Complex problem-solving
  • Customer relationship development
  • Data-driven decision making
  • Cross-departmental collaboration
  • Vendor Negotiations
  • Supervision
  • Problem resolution
  • Process improvement

Work Experiences

  • Decreased processing time by 8 days.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Boosted repair accuracy across the team by 64%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with manufacturing partners.
  • Achieved a 44% reduction in shrinkage.
  • Developed a digital catalog of mobile parts.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved certification in record one year.

Summaries

  • Achieved 81% increase in sales.
  • Boosted order accuracy by 69%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Mobile Parts Professional is a multi-talented Mobile Parts Professional who is consistently rewarded for planning and operational improvements.
  • Adept at training and mentoring junior team members.
  • Achieved a 61% increase in operational efficiency.
  • Cut mobile repair part sourcing times by 60% %.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Accomplished Mobile Parts Professional with 15 years of experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Resolved product issue through consumer testing.
  • Facilitated the onboarding of SAP, ensuring employees were fully trained, which led to 6% increased productivity in parts management.
  • Advanced parts fulfillment speed by 42% through the introduction of automated order processing technology.
  • Reduced overall stock shrinkage by 43% through improved theft control and robust security protocols.
  • Increased mobile parts revenue by 71% by introducing a subscription model for automatic reordering of critical parts.
  • Initiated comprehensive usage trend analysis which led to a 85% reduction in obsolete parts stock.
  • Led inventory loss prevention initiatives, reducing parts shrinkage by 14% over 2018.
  • Developed and maintained partnerships with 15 key parts suppliers across Chicago, ensuring optimal pricing and stock availability.
  • Managed inventory of over 14 mobile parts, ensuring 98% stock accuracy and reducing delivery delays by 46%.
  • Successfully handled surplus inventory liquidation, recovering 18 in capital for reinvestment.

Affiliations

  • Auto Care Association (ACA)
  • Industrial Supply Association (ISA)
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Automotive Oil Change Association (AOCA)
  • Society of Human Resource Management
  • Association for Computing Machinery
  • National Association of Social Workers
  • National Auto Parts Association (NAPA)
  • Automotive Aftermarket Supply Chain Network

Certifications

  • Project Management Professional (PMP)
  • Certified Inventory Management Professional (CIMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Google IT Support Professional Certificate
  • ISO 9001 Quality Management Certification – Brightline
  • ServSafe
  • Certified Automotive Parts Salesperson (CAPS)
  • Certified Professional Purchasing Manager (CPPM) Brightline
  • Salesforce

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