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Skills

  • Multidisciplinary collaboration
  • Relationship development
  • MS Office
  • Operational improvement
  • Family reunification planning
  • Supervision
  • Family services
  • Critical incident reporting
  • Child welfare best practices
  • Case load prioritization

Work Experiences

  • Advocated for housing support services.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Administered assessments and gathered comprehensive case history data to promptly identify at-risk individuals, reducing risk indicators by 21%.
  • Achieved 41% improved client outcomes.
  • Boosted service engagement by 20%.
  • Entered data into case records and updated them accurately.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Conducted home safety assessments.
  • Collaborated with schools to develop prevention-focused policies, reducing youth truancy by 51% in Atlanta.

Summaries

  • Advocated for vulnerable clients in legal settings.
  • Compassionate child welfare advocate.
  • Committed to client advocacy in legal settings.
  • Advocated for clients.
  • Completed 2 reunifications within one year.
  • Accomplished Protective Services Worker.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 52% decrease in administrative errors.
  • Bringing together families, schools, and healthcare providers.
  • Within Miscellaneous, senior Protective Services Worker and outstanding performer in quality assurance and vendor management.

Accomplishments

  • Managed high-profile abuse cases, de-escalating crises using conflict resolution techniques and resulting in a 62% decline in escalations.
  • Conducted home visits and family evaluations for court-mandated cases, improving client compliance rates by 58% through clear communication and follow-ups.
  • Facilitated cross-jurisdiction collaboration between federal and local protective services, speeding case resolution times by two years.
  • Streamlined caseload prioritization protocols, ensuring critical cases received attention within 18 months, reducing system backlogs by 16%.
  • Designed outreach programs for underserved communities, increasing child abuse reporting rates by 16% in targeted areas.
  • Developed individualized care plans for 12 child welfare cases, resulting in a 56% increase in successful family reunifications within the past year.
  • Conducted case reviews and procedural audits, reducing client processing time by 74% while maintaining framework standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Performed extensive background checks for foster care applicants, reducing approval timelines by two years with accurate screenings.
  • Resolved product issue through consumer testing.

Affiliations

  • Family Focused Treatment Association (FFTA)
  • National Alliance on Mental Illness (NAMI)
  • American Medical Informatics Association
  • Jaycees
  • Institute for Family Violence Studies (IFVS)
  • Association of Family Therapy and Systems Counseling (AFTSC)
  • Freemason
  • International Council of Nurses
  • Policy Advocates for Children and Families (PACF)
  • National Partnership for Child Safety (NPCS)

Certifications

  • Certification in Family Mediation by program
  • Certified Protection Professional (CPP)
  • CompTIA Network+
  • Certified Trauma Professional (CTP) by Meridian
  • Apple Certified Associate (ACA)
  • Mandated Reporter Training by Washington
  • Certified Behavioral Health Case Manager (CHBCM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Family Life Educator (CFLE) by Northwind
  • Google Certified Professional Cloud Architect

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