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Skills

  • Life skills development
  • Positive behavior modeling
  • Coordinating documents
  • Payment processing
  • Feeding assistance
  • Minor surgery assistance awareness
  • Preparing claims
  • Process improvement
  • Disease specialization
  • Supporting patients

Work Experiences

  • Maintained good communication between department heads, medical staff, and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Was in charge of gathering and organizing medical records and bills.
  • Recruited, hired, trained, and coached 15 new employees per year on average.
  • Transported Asana to the past year customer locations.
  • Encouraged creative thinking, problem solving, and empowerment in order to boost morale and teamwork as part of the facility management group.
  • Completed all daily living tasks to improve the quality of life of elderly patients.
  • Was in charge of developing and implementing nursing care plans.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of post-operative patients' care until they were discharged.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 2 hours.

Summaries

  • Committed to providing the best possible care for patients and their families.
  • Professionally, she is known for being a strong advocate and communicator.
  • Successful in advocating for the needs of patients and obtaining quick diagnoses.
  • Nurse who specializes in supply management, documentation, and referrals for children.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Medical Clerk with 17 years of successful client relations and cross-functional collaboration experience.
  • Bilingual Certified Nursing Assistant with 15 years of tracheotomy care experience.
  • Exceptional at providing individualized care and education to families.
  • With 7 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.

Accomplishments

  • Collaborated with healthcare professionals and outside providers, reducing time gaps in patient care coordination by 43%.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Intensive Care: Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
  • Implemented a document scanning and archiving process, reducing paper usage by 31% and improving file retrieval times.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Developed protocols for handling confidential health information that reduced accidental HIPAA violations by 81%.
  • Improved student outcomes 16%.

Affiliations

  • National Association for Healthcare Quality (NAHQ) Membership
  • American Association of Medical Assistants (AAMA) Member
  • National Association of Public Health Information Technology (NAPHIT) Member
  • American Medical Technologists (AMT) Member
  • Toastmasters
  • Healthcare Operations Management Society Participant
  • Healthcare Financial Management Association (HFMA) - Affiliate
  • Rotary International
  • Project Management Institute
  • Lions Club

Certifications

  • Certified Nurse Executive
  • Pediatric Nursing Certification Board (PNCB)
  • Certified in Diabetes Management
  • ANA Certified in Adult NP
  • ANA Certified in School NP
  • ANA Certified in Family NP
  • Salesforce
  • Board Certification for Emergency Nursing
  • LMSW
  • Certified Electronic Health Records Specialist (CEHRS) by the National Healthcareer Association (NHA)

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