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Skills

  • Initiative equipment
  • Product promotions
  • Operational improvement
  • Miscellaneous expertise
  • Lead prospecting
  • Conflict resolution in client negotiations
  • Churn rate reduction methodologies
  • Communications
  • Customer relations
  • Team building

Work Experiences

  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • By reviewing business directories, building a database of leads, and streamlined, I was able to target potential clients.
  • Achieved 11% market penetration in competitive regions.
  • Achieved a 36% reduction in time-to-market.
  • Improved the client organization and goal alignment by automating the procedure contact management system.
  • Met sales and service targets of $9 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved results over 6 months.
  • Analyzed competitor strategies within Miscellaneous.
  • Achieved consistent revenue growth.
  • Boosted forecast accuracy by 53%.

Summaries

  • Senior Commercial Account Executive with 3 years of successful performance reporting and risk assessment experience.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • With a background in marketing and sales of 10 products by informing customers of product benefits, performance reporting and project management, enthusiastic sales expert with a background in marketing and sales of 3 products by informing customers of product benefits, team leadership and budget management.
  • Costs were consistently reduced while profits were increased.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Dedicated to providing excellent customer service.
  • Achieved 61% growth in QuickBooks sales.
  • Professional with project management and client relations expertise who is organized and resourceful.
  • 10 years of entrepreneurial experience in method and procedure sales.
  • A Senior Commercial Account Executive with proven success in driving account growth, consistently exceeding revenue targets by leveraging cross-selling, upselling, and customer-first retention strategies.

Accomplishments

  • Designed and implemented a client engagement program that increased cross-sell and upsell revenues by 40%, adding $9 to annual sales.
  • Established long-term relationships with key decision-makers across Fortune 2 companies, resulting in metric, such as increased contract volume or extended multi-year deals.
  • Led Workday sales training for a team of 10, which led to a sales effectiveness improvement of 66% in Qframework.
  • Collaborated with team of 16 in the development of program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed P&L for commercial accounts worth $2, consistently achieving profitability targets and securing sustainable business growth.
  • Created customized pricing models that optimized profitability, resulting in a 71% improvement in gross margin for high-value accounts.
  • Surpassed quarterly targets by 20%, focusing on customized solutions for Fortune 500 clients, contributing to total team revenue of $2.
  • Led revenue forecasting and analytical efforts, providing actionable insights that increased forecast accuracy by 66%, improving budget allocation for client acquisition.
  • Increased account revenue by $12 over a 11-month period using cross-selling strategies, resulting in a 38% boost in overall sales.

Affiliations

  • Inbound Sales Certified from HubSpot Academy - Earned 2019
  • American Medical Informatics Association
  • Toastmasters
  • Society of Human Resource Management
  • American Marketing Association (AMA), Member since 2016
  • Certified Sales Leadership Professional (CSLP) - Awarded 2017
  • Association of Information Technology Professionals
  • Lions Club
  • National Association of Social Workers
  • Professional Risk Managers' International Association (PRMIA) - Associate Member

Certifications

  • Certified Sales Leadership Professional (CSLP) by Sales Management Association
  • Project Management Professional (PMP)
  • Certified Revenue Optimization Professional (CROP by Revenue Optimization Council)
  • LinkedIn Sales Solutions Certified Professional
  • Google Certified Professional Cloud Architect
  • Certified Commercial Contracts Manager (CCCM) by National Contract Management Association (NCMA)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • ITIL 4 Foundation Certification
  • Professional Certificate in Growth Hacking by program

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