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Skills

  • Organization
  • Multitasking skills
  • Safety operation procedures
  • Custom maintenance schedule development
  • Diagnostics using framework
  • Standard equipment
  • Heavy equipment engine overhauls
  • Processes implementation
  • Business operations
  • Advanced diagnostics and troubleshooting

Work Experiences

  • Used standard welding techniques to put parts and components together.
  • Production documents such as standard operating procedures, manufacturing batch records, and productivity reports were all prepared by me.
  • Achieved full audit compliance.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved annual savings of $13.
  • Achieved a 39% increase in quality assurance.
  • Achieved a 77% improvement in safety standards.
  • Calibrated machines to ensure that required productivity levels and quality standards were met.
  • Collaborated with the procurement team to source cost-effective, high-quality parts, leading to annual savings of $17.
  • Answered 16 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Heavy Line Technician with 3 years of successful cross-functional collaboration and client relations experience.
  • Certified Heavy Line Technician.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved an average 49% improvement in turnaround time.
  • Japanese and Spanish are both fluent, as is Salesforce and Adobe Creative Suite.
  • Achieved near-perfect fleet availability.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Streamlining and optimizing processes to exceed customer expectations is a strong suit.
  • Achieved long-term savings of $10 yearly.
  • Accomplished in technical documentation.

Accomplishments

  • Cut engine downtime by 12 days by identifying key inefficiencies in the overhaul process and implementing fixes.
  • Optimized utilization of diagnostic tools, achieving a reduction in misdiagnosed issues, resulting in 64% cost savings for the company.
  • Increased productivity by 29% by integrating advanced hydraulic diagnostic tools into daily repair routines.
  • Developed and revised standard operating procedures for hydraulic system repairs, reducing system failures by 68% over 2016.
  • Streamlined heavy equipment maintenance processes, cutting overall repair times by 18 hours per job.
  • Resolved product issue through consumer testing.
  • Enhanced safety and compliance by maintaining adherence to OSHA standards, contributing to a 100% audit pass rate during 2017.
  • Played a pivotal role in achieving a 56% reduction in unscheduled repairs by implementing predictive maintenance strategies.
  • Boosted customer satisfaction by 48% by delivering timely and cost-conscious heavy-equipment repairs.
  • Reduced engine rebuild times by an average of 2 hours per project through refined processes and teamwork.

Affiliations

  • Heavy Equipment Repair Professionals Network Member
  • Top 10 National Diesel Repair Technician in 2020
  • American Trucking Association's Technology & Maintenance Council (TMC) Contributor
  • Association for Facilities Engineering – Diesel Maintenance Division Member
  • Servicemaster Certification in Powertrain Reconstruction
  • Certified Diesel Mechanic Association Affiliate
  • American Marketing Association
  • Society of Human Resource Management
  • Certified Crane Operator Safety and Training Program Volunteer
  • National Association of Social Workers

Certifications

  • Google Certified Professional Cloud Architect
  • Electric Drive Technician Certification - procedure
  • Certified Predictive Maintenance Professional (PdM)
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Mobile Air Conditioning Society (MACS) Section 609 Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Salesforce
  • Certified Public Accountant

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