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Skills

  • Budgets
  • Project organization
  • Criminal law
  • Collaboration with law enforcement agencies
  • Crime prevention
  • Dispatch
  • Keen observer
  • Team management
  • Access control recordkeeping and data analysis
  • Safety and security

Work Experiences

  • Used physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Applied sound judgment in rapid response situations.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Updated shift logs and wrote daily reports to keep track of security activities and incidents.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Served as a deterrent to criminal activity, vandalism, and misconduct, allowing businesses to operate in a secure environment.
  • Assessed and deflected issues in emergency situations quickly.

Summaries

  • Clear understanding of client relations and strategic planning as well as client relations training.
  • Applied crisis management in fast-changing environments.
  • Strengths in workflow optimization and stakeholder engagement backed up by Miscellaneous training.
  • In extreme weather conditions, consistently works flexible hours.
  • Security personnel who are concerned about their safety and have excellent communication skills and a keen eye for detail.
  • Within Miscellaneous, senior Protective Services Officer and outstanding performer in vendor management and strategic planning.
  • Achieved a 54% incident reduction.
  • Achieved results at Seattle over 2023.
  • Collaborative team leader, mentoring junior officers and improving team performance by implementing advanced de-escalation techniques, resulting in 62% fewer violent incidents over two years.
  • Achieved 24% fewer violent incidents over 6 months.

Accomplishments

  • Successfully recovered 6 of stolen property in collaboration with local law enforcement during 2019, increasing recovery rate by 20%.
  • Conducted in-depth security incident investigations, tracing incidents back to root causes and presenting actionable insights to upper management.
  • Provided first aid and emergency medical assistance, helping stabilize 9 individuals before medical personnel arrived.
  • Used high-resolution surveillance systems to monitor category, contributing to the prevention of unauthorized entries and decreasing incidents by 78%.
  • Collaborated with team of 16 in the development of standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained and repaired security equipment, extending operational functionality by 33% and ensuring downtime was minimized.
  • Operated screening devices such as metal detectors, ensuring a 100% compliance with security screening procedures.
  • Reduced false alarms by performing routine system tests and sensor recalibrations, minimizing security disruptions by 23%.
  • Patrolled 7 designated areas regularly and responded proactively to any perimeter breaches or suspicious activity.

Affiliations

  • International Council of Nurses
  • American Marketing Association
  • Society of Human Resource Management
  • International Foundation for Protection Officers (IFPO)
  • National Association of Security Companies (NASCO)
  • National Crime Prevention Council (NCPC)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • Rotary International
  • National Emergency Management Association (NEMA)

Certifications

  • Certified Emergency Response Team (CERT) Member - method
  • Certified Healthcare Protection Administrator (CHPA) - International Association for Healthcare Security and Safety (IAHSS)
  • Certified Asset Protection Professional (CAPP) - International Association of Professional Security Consultants (IAPSC)
  • Certified Protection Officer (CPO) - International Foundation for Protection Officers (IFPO)
  • Certified Business Analysis Professional (CBAP)
  • Law Enforcement Officer Safety Act (LEOSA) Firearms Qualification Certification
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified Threat Manager® (CTM) – Association of Threat Assessment Professionals (ATAP)
  • Basic Life Support (BLS) Certification – American Heart Association (AHA)

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