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Skills

  • Maintaining files
  • Data-driven decision making
  • Mail handling
  • Customer service
  • File digitization and storage optimization
  • Employee Benefits Administration
  • Team building
  • Effective planning
  • Staff education and training
  • Sorting and labeling

Work Experiences

  • Filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping were among the administrative tasks I performed.
  • Assisted with employee evaluations.
  • Achieved savings through early planning and vendor negotiations.
  • Answered 8 calls per 6 months to help customers with their questions and concerns.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Arranged learning and development sessions for employees, contributing to a 29% improvement in team skill levels across key competencies.
  • Achieved cost savings over 18 months.
  • Assisted in the onboarding process for over 16 employees annually, ensuring all were fully equipped and trained on company tools and policies.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Collaborated with IT to develop a new software training program.

Summaries

  • Achieved $8 savings on office supplies.
  • Strong background in evaluating, training, and motivating new employees.
  • Accomplished Resource Assistant.
  • Achieved $5 in operational savings.
  • Collaborated with leadership to improve new hire retention.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • HR principles and procedures are well-versed.
  • Adept at implementing digital filing systems.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with team of 12 in the development of system.
  • Spearheaded initiatives to improve cross-functional communication between 11 teams, resulting in a 19% boost in project coordination.
  • Collaborated with HR and departmental leaders to facilitate learning sessions, improving overall team productivity by 33% within two years.
  • Consistently fulfilled 10 interdepartmental requests within 6 months across multiple teams, speeding up resource allocation processes by 52%.
  • Resolved product issue through consumer testing.
  • Reduced employee onboarding time by several months through developing a streamlined training process and scheduling essential meetings ahead of onboarding start dates.
  • Attained a 63% reduction in physical storage by digitizing 18 paper files, improving document accessibility and searchability for department staff.
  • Designed and implemented office-formatting standards to optimize space, leading to 76% better utilization and flow for work areas.
  • Initiated comprehensive electronic filing system, improving document retrieval in legal and finance departments by 63% and reducing file processing time by three years.
  • Led the coordination of weekly meetings for customer success, collaborating across departments to maintain 66% attendance by reducing scheduling conflicts.

Affiliations

  • Jaycees
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • American Society of Safety Professionals
  • Certifications in ISO 9001 Quality Management Systems
  • National Safety Council (NSC)
  • Society for Human Resource Management (SHRM)
  • International Association of Administrative Professionals
  • Lions Club
  • Society of Women Engineers

Certifications

  • Microsoft Certified: Azure Fundamentals
  • Certified Human Resources Specialist (CHRS)
  • Certified Professional Secretary (CPS)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Meeting Professional (CMP)
  • Certified COVID-19 Workplace Compliance Officer
  • Google Certified Professional Cloud Architect
  • HRCI Associate Professional in Human Resources (aPHR)
  • Google Project Management: Professional Certificate
  • Certified Administrative Professional (CAP)

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