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Skills

  • Digital filing and document retrieval optimization
  • Budgets
  • Employee Benefits Administration
  • Staff education and training
  • Operational improvement
  • Sorting and labeling
  • Method equipment
  • Crisis management and problem-solving
  • Business Administration
  • Maintaining files

Work Experiences

  • Achieved a 34% satisfactory audit score.
  • Centralized resources.
  • Filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping were among the administrative tasks I performed.
  • Arranged learning and development sessions for employees, contributing to a 29% improvement in team skill levels across key competencies.
  • Was in charge of recruiting and screening qualified potential employees.
  • Achieved employee satisfaction scores of 85%.
  • Assisted with the onboarding of 9 new hires in several months.
  • Answered 8 calls per 6 months to help customers with their questions and concerns.
  • Achieved cost savings over 18 months.
  • Boosted operational speed by 57%.

Summaries

  • Achieved $7 in savings over 6 months.
  • Collaborated closely with suppliers.
  • Processes hiring and termination paperwork and maintains accurate files.
  • Achieved $8 savings on office supplies.
  • Achieved a 53% productivity boost.
  • HR principles and procedures are well-versed.
  • Contributed to 33% improvement in new hire experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Resource Assistant is a multi-talented Resource Assistant who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Trained over 16 staff on Asana, securing a 43% skill improvement and reduced user errors within critical workflows.
  • Improved office supply tracking and distribution, leading to a 39% reduction in unnecessary inventory costs over two years.
  • Tracked and processed 16 of expense reports monthly, ensuring compliance with corporate policies and cutting reimbursement process time by 40%.
  • Provided administrative support including managing calendars, preparing reports, and resolving scheduling conflicts, contributing to marketing's 59% improvement in productivity.
  • Created and distributed thorough onboarding manuals for new hires, reducing their learning curve by three years and improving integration success.
  • Collaborated with team of 12 in the development of system.
  • Trained 9 employees on new office technologies, resulting in 31% improvement in system adoption and reduced tech support requests.
  • Managed office relocation logistics for a 10-person operation, ensuring a smooth transition on schedule with 85% operational continuity.
  • Collaborated with HR and departmental leaders to facilitate learning sessions, improving overall team productivity by 33% within two years.
  • Managed high-priority resource requests for sales, ensuring that all were met consistently within 6 months, reducing response delays by 58%.

Affiliations

  • Facilities Management Association (FMA)
  • American Certification Institute (ACI) – Certified Administrative Professional designation
  • Institute of Records Managers (IRM)
  • Jaycees
  • Association for Talent Development (ATD)
  • Association of Information Technology Professionals
  • American Marketing Association
  • Certified Professional in Learning and Performance (CPLP) from ATD
  • American Payroll Association (APA)
  • Lions Club

Certifications

  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Administrative Professional (CAP)
  • HRCI Associate Professional in Human Resources (aPHR)
  • Certified Supply Chain Professional (CSCP)
  • Certified Safety Professional (CSP)
  • ServSafe
  • Certified Public Accountant (CPA)
  • Administrative Support Professional Certification (ASPC)
  • Salesforce

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