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Skills

  • Scheduling
  • Audit preparation
  • Multitasking and prioritization
  • Budgets
  • Operational improvement
  • Data entry
  • Policy and procedure modification
  • Business operations
  • Inventory control
  • First Aid/CPR

Work Experiences

  • Avoided penalties of up to $18 annually.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Completed 9 employees' bi-weekly payroll.
  • Kept accurate, current, and compliant financial records by monitoring and addressing variances.
  • Organized corporate and office conferences for company employees and guests.
  • Actively monitored security access systems, ensuring Atlanta office assets were adequately protected and reducing incidents by 82%.
  • Boosted productivity by 85%.
  • Collaborated with finance to reconcile monthly budgets.
  • Actively monitored security access systems.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved 82% reductions in unnecessary expenditures.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Highly skilled in quality assurance terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Achieved 55% faster retrieval times.
  • Within Retail, senior Head Office Clerk and outstanding performer in project management and client relations.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Meticulous Head Office Clerk capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Jira.
  • Ensures operational and service excellence by working effectively with cross-functional teams.

Accomplishments

  • Collaborated with team of 13 in the development of category.
  • Improved office workflow by redesigning document submission protocols, cutting processing time by 15 hours.
  • Reduced the office’s supply budget by 62% through effective vendor negotiations and inventory control.
  • Provided detailed operations analysis that improved annual budgeting accuracy by 83%.
  • Managed the daily distribution of communication to 16 employees, ensuring timely delivery of key corporate updates.
  • Collaborated cross-functionally with HR to streamline employee onboarding documentation, resulting in a 82% reduction in onboarding time.
  • Collaborated with IT to resolve recurring system issues, reducing downtime and improving data access times by 14%.
  • Translated complex company policies into streamlined administrative procedures, cutting departmental errors by 49% and boosting compliance by 17%.
  • Led cost-reduction initiatives that decreased courier and mail service expenses by 72% within 3 months.
  • Reviewed and processed external vendor contracts, ensuring 80% adherence to company policies while reducing approval time by 4 days.

Affiliations

  • Association of Records Managers and Administrators (ARMA)
  • Certification in Microsoft Office Suite (Tableau)
  • Volunteer at system as Administrative Coordinator
  • International Association of Administrative Professionals (IAAP)
  • Office Administration Graduate from Summit Group with honors in 2020
  • Data Privacy and Protection Group at Brightline (DPPA)
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Institute of Business Administration & Management (IBAM)
  • Project Management Institute (PMI) Certified Associate Member

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Office Management Certification by Summit Group
  • Certified Contracts Manager (CCM) by Summit Group
  • Certified HR and Office Admin Professional by Vantage
  • Certified Professional Secretary (CPS) by Ironclad Systems
  • Project Management Professional (PMP)
  • Certified Legal Assistant (CLA) by category
  • Excel for Business Professionals Certification by SAP
  • Contract Administration Certification by Brightline
  • CompTIA A+ Technician

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