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Skills

  • Historical claims data analysis
  • Broker relationship management
  • Corporate guidelines revision
  • Commercial auto underwriting
  • Supervision
  • Customer service
  • Problem resolution
  • Cross-departmental project management
  • Contract negotiation
  • Commercial fleet coverage negotiation

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved top Outstanding Service Award for underwriting excellence in 2015 by outperforming departmental sales goals by 35%.
  • Approved high-value commercial auto policies of up to $2, balancing profitability with client risk factors in fast-moving markets.
  • Analyzed individual client needs.
  • Achieved top Innovation Award for underwriting excellence.
  • Transported Salesforce to one year customer locations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Analyzed individual client needs to create tailored commercial auto packages that met budgetary and statutory requirements, growing market share in Boston by 81%.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved results in less than 6 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Commercial Auto Underwriter skilled in high-value negotiation and client relationship management. Secured high-value accounts and contributed to a $7 increase in annual premium revenue.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Analytical Commercial Auto Underwriter.
  • Highly organized and capable of managing large workloads.
  • Commercial Auto Underwriter is a recent graduate with a degree in Insurance who is excited to begin a career in underwriting.
  • Analytical Commercial Auto Underwriter with deep expertise in claims trend monitoring and loss control. Successfully reduced claim payouts by $2 within three years through effective risk management practices.
  • Aligned underwriting policies with business goals.
  • Through comprehensive analysis, policy negotiation, and service delivery, I am well-versed in insurance laws and have had success in mitigating risk and controlling loss.

Accomplishments

  • Optimized pricing models for key accounts, raising book profitability by $10 and ensuring competitive retention in a challenging marketplace.
  • Documented and resolved category which led to standard.
  • Spearheaded initiatives to reduce premium undercharging by $15, ensuring accurate risk evaluation across large commercial vehicle policies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed customized insurance solutions for large trucking fleets, resulting in $16 in new premium revenue during the two years.
  • Collaborated with the legal team to update policy terms, leading to a 84% reduction in disputes and an improvement in customer retention.
  • Mentored and coached a team of 11 junior underwriters, enhancing their technical skills and boosting team productivity by 68%.
  • Managed a portfolio of high-risk commercial auto accounts worth over $10, while maintaining an overall policy retention rate of 18%.
  • Reduced underwriting errors by 36% through improved training and QA processes for junior underwriters, leading to more accurate risk evaluations.
  • Increased overall profitability by $3 in the past year by optimizing risk appetite and refining policy eligibility criteria for high-stakes clients.

Affiliations

  • Society of Women Engineers
  • International Association of Marine Underwriters (IAMU)
  • Insurance Institute of America (IIA)
  • Rotary International
  • American Council of Independent Laboratories (ACIL)
  • Society of Insurance Research (SIR)
  • Chartered Property Casualty Underwriter (CPCU) Society
  • Society of Chartered Property and Casualty Underwriters (CPCU Society)
  • Toastmasters
  • National Association of Mutual Insurance Companies (NAMIC)

Certifications

  • Underwriting Operations and Automation Certification ServiceNow
  • Cisco Certified Network Associate (CCNA)
  • Chartered Property Casualty Underwriter (CPCU)
  • ServSafe
  • Workers' Compensation Professional (WCP)
  • Certified Insurance Counselor (CIC)
  • Reinsurance Professional Certificate (Reinsurance Association of America)
  • ISO Commercial Auto Coverage Specialist (ISO-CCS)
  • Certified Business Analysis Professional (CBAP)
  • Commercial Auto Policy Specialist (CAPS)

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