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Skills

  • Relationship development
  • Data analytics for underperforming policies
  • Project organization
  • Corporate guidelines revision
  • Regulatory compliance
  • Method equipment
  • Client needs analysis and budget alignment
  • Competitive market analysis
  • Communications
  • Data-driven decision making

Work Experiences

  • Analyzed individual client needs to create tailored commercial auto packages that met budgetary and statutory requirements, growing market share in Boston by 81%.
  • Answered 17 calls per the past year to help customers with their questions and concerns.
  • Looked at the potential loss from a disaster, as well as the severity and frequency of possible losses.
  • Contributed to a $5 reduction in claim payout losses.
  • Collaborated with the marketing department.
  • Adhered to state and federal compliance standards in 2023.
  • Achieved top Outstanding Service Award for underwriting excellence in 2015 by outperforming departmental sales goals by 35%.
  • Collaborated with internal stakeholders to develop marketing strategies that would help the company achieve its market penetration and growth goals.
  • Analyzed complex commercial auto risk profiles.
  • Considered vehicle type, driver history, and geographic exposures.

Summaries

  • Achieved a 70% year-over-year increase among high-value clients.
  • Boosted quoting times by 59%.
  • Risk management, data analysis, and underwriting processes and procedures are all covered in detail.
  • Aligned underwriting policies with business goals.
  • Commercial Auto Underwriter with 10 years of experience in quality assurance is eager to join Meridian.
  • Achieved growth through strategic broker engagement.
  • Assessed complex auto risk profiles.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Optimized pricing models for key accounts, raising book profitability by $10 and ensuring competitive retention in a challenging marketplace.
  • Increased overall profitability by $3 in the past year by optimizing risk appetite and refining policy eligibility criteria for high-stakes clients.
  • Generated $3 in new business by cultivating strong relationships with brokers and utilizing analytical tools to assess unique client needs.
  • Developed customized insurance solutions for large trucking fleets, resulting in $16 in new premium revenue during the two years.
  • Decreased claims frequency by 63% for high-risk accounts through effective risk management strategies, including safety protocol recommendations.
  • Collaborated with cross-functional teams including actuarial, claims, and legal departments to review and adjust underwriting strategies, driving 22% improvement in pricing accuracy.
  • Played a key role in developing guidelines for new products, including specialty liability coverages for autonomous commercial fleets, driving 9 in growth.
  • Led an internal project to automate policy issuance, resulting in a 69% reduction in manual entry errors and saving 16 hours per week.
  • Collaborated with the legal team to update policy terms, leading to a 84% reduction in disputes and an improvement in customer retention.
  • Collaborated with data scientists to integrate predictive analytics into the underwriting process, improving risk pricing accuracy by 76%.

Affiliations

  • Professional Liability Underwriting Society (PLUS)
  • International Underwriting Association (IUA)
  • National African-American Insurance Association (NAAIA)
  • Society of Insurance Research (SIR)
  • Association for Computing Machinery
  • International Risk Management Institute (IRMI)
  • International Cooperative and Mutual Insurance Federation (ICMIF)
  • Society of Human Resource Management
  • American Risk and Insurance Association (ARIA)
  • International Association of Insurance Professionals (IAIP)

Certifications

  • Designated Risk Manager (DRM) Brightline
  • Construction Risk and Insurance Specialist (CRIS)
  • ISO Commercial Auto Rating Specialist (ISO-CARS)
  • SHRM Certified Professional (SHRM-CP)
  • Commercial Auto Policy Specialist (CAPS)
  • Underwriting Operations and Automation Certification ServiceNow
  • Certified Insurance Counselor (CIC)
  • Insurance Data Analytics Specialist Asana
  • ServSafe
  • Chartered Property Casualty Underwriter (CPCU)

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