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Skills

  • Client account management
  • Team management
  • Delegation
  • Inspection reviews
  • Risk management processes and analysis
  • Data analysis
  • Vendor relationship management
  • Staff training/development
  • MS Office
  • Strong verbal communication

Work Experiences

  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Sought advice.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Trained, coached, and mentored staff to ensure that the new standard program was implemented smoothly.
  • Got better.
  • Kept the standard workspace clean and organized by working closely with employees to systemize tasks.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Responded quickly to customer concerns and resolved metric issues using vendor management and cross-functional collaboration.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.

Summaries

  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Adaptable, tenacious, and capable project manager with over 13 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Pragmatic
  • Collaborate with commercial lenders to achieve sales targets.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Facility Operations Manager with 11 years of successful vendor management and quality assurance experience.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.

Accomplishments

  • Established a robust supplier performance review process that improved delivery times by 67%.
  • Partnered with external contractors to install automated solutions, reducing manual operations by 26%.
  • Devised energy efficiency measures that led to a 47% cost reduction on utilities, saving the company $12 annually.
  • Optimized use of storage spaces across 18 buildings, increasing usable space by 48% and equipment availability by 38%.
  • Cut operational inefficiencies across 3 facilities through process improvement initiatives, leading to 30% higher staffing productivity.
  • Collaborated with team of 8 in the development of standard.
  • Devised a strategic resource allocation plan during peak periods, improving team efficiency by 70% while cutting overtime costs.
  • Coordinated the implementation of smart building technologies, improving energy management and decreasing utility costs by $15.
  • Coordinated multisite renovation projects totaling more than $13, all completed within the past year and adhering to safety regulations.
  • Led procurement process for 4 facilities, reducing supply costs by negotiating long-term agreements with preferred vendors.

Affiliations

  • The Sustainability Facility Professional® (SFP) credential by IFMA
  • Society of Human Resource Management
  • Building Automation Systems (BAS) Certified Program
  • American Industrial Hygiene Association (AIHA)
  • Association for Supply Chain Management (APICS)
  • Leadership in Energy and Environmental Design (LEED) accreditation
  • Project Management Institute
  • Association for Computing Machinery
  • LEED Green Associate Certification
  • Green Building Initiative (GBI) Membership

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Association for Project Management (APM)
  • ServSafe
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Healthcare Facility Manager (CHFM) - obtained from AHA
  • Cisco Certified Network Associate (CCNA)
  • CPR/AED Certification through the American Red Cross

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