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Skills

  • CI pipeline creation and maintenance
  • Risk-based test case prioritization
  • Organization
  • Documentation skills
  • Agile/Scrum Methodologies
  • Project organization
  • Relationship development
  • Vericode experience
  • Acceptance criteria definition and validation
  • Test implementation

Work Experiences

  • Achieved a 21% faster test completion time.
  • Decreased execution time by 75%.
  • Conducted root cause analyses for network service interruptions.
  • Collaborated with stakeholders to define acceptance criteria.
  • Collaborated with stakeholders to define acceptance criteria for new features leading to an 5 increase in customer satisfaction by ensuring feature reliability.
  • Conducted testing across 15 locations.
  • Corrected 4 critical vulnerabilities in three years.
  • Achieved 99.9% uptime during category.
  • Created test scripts for Asana.
  • Achieved a 27% reduction in post-deployment issues.

Summaries

  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.
  • Process and initiative software expertise demonstrated over 13 years of experience.
  • Achieved consistent 46% test coverage.
  • Achieved 15 hours saved during peak releases.
  • Conducted root cause analysis for long-term stability.
  • Strengths in client relations and strategic planning backed up by Computers Software training.
  • Complete knowledge of the SDLC.
  • Achieved Innovation Award for excellence in QA and network performance enhancement by streamlining root cause analysis practices and increasing uptime by 81%.
  • Collaborated across departments to improve stakeholder communication and development processes, resulting in a 23% reduction in bug occurrence post-deployment.
  • Aligned with industry standards such as framework.

Accomplishments

  • Designed a targeted risk-based testing approach, which enabled the team to efficiently focus testing resources, leading to a 3 fewer post-release issues.
  • Facilitated over 14 user acceptance testing sessions, ensuring project milestones were achieved on time with complete client satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized cross-platform testing efforts to ensure that Microsoft Excel functioned seamlessly across 15 device types, leading to a 51% increase in customer retention.
  • Played a key role in certifying compliance with program, strengthening the company’s market position in secure product development.
  • Introduced continuous integration (CI) pipelines via system, decreasing bug-fix cycles by 16 days and enhancing overall product stability.
  • Drove improvements in the incident response system as part of the QA effort, working with cybersecurity teams to reduce application vulnerabilities by 30%.
  • Collaborated with DevOps to automate deployment testing for Microsoft Excel, reducing overall deployment time by 62%.
  • Collaborated with team of 9 in the development of framework.
  • Mentored a group of 9 junior testers resulting in decreased knowledge gaps and increased productivity by 48% over 13 months.

Affiliations

  • Association for Computing Machinery
  • American Marketing Association
  • Society of Human Resource Management
  • Member of the Association for Computing Machinery (ACM)
  • Active participant in the International Test Automation Alliance
  • Project Management Institute
  • Contributor to the Network Testing Working Group under IETF (Internet Engineering Task Force)
  • Contributor to the Test Automation Bazel Community of Practice
  • Lions Club
  • American Medical Informatics Association

Certifications

  • CompTIA Cybersecurity Analyst (CySA+) – Summit Group
  • Certified Public Accountant (CPA)
  • Certified Software Quality Analyst (CSQA) - Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Performance Tester (CPT) - Northwind
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Wireless Network Administrator (CWNA) - Summit Group
  • CompTIA Security+ - Northwind
  • ISTQB Advanced Level Test Manager – Beacon Labs

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