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Skills

  • Budgets
  • QuickBooks expert
  • Customer service
  • Confidential communications handling
  • Legal document preparation and filing
  • Advanced Microsoft Office Suite (Excel, Word, PowerPoint)
  • Business Administration
  • Operational improvement
  • Advanced MS Office Suite
  • Program equipment

Work Experiences

  • Aligned meeting times with project deliverables.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Boosted accountability within the team.
  • Was in charge of assigning executive tasks as well as managing complex calendars and administrative functions.
  • Coordinated cross-departmental meetings.
  • Analyzed executive requests.
  • Achieved faster reporting cycles.
  • Contributed to higher productivity.
  • Achieved a 85% satisfaction rate.
  • Assessed the office's filing needs.

Summaries

  • Individual who is dedicated and has a broad understanding of computer software applications, such as Asana and QuickBooks.
  • Collaborative Executive Assistant.
  • Executive Assistant to the Manager with 2 years of successful quality assurance and budget management experience.
  • Achieved a satisfaction rate of over 72% from attendees.
  • Adopted innovative tools to streamline procurement.
  • Adept at managing executive calendars.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assisted in contract negotiations.
  • Calendar is organized, extensive research is conducted, and records are meticulously maintained.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Improved department workflow by introducing task management software, which reduced project delays by 31%.
  • Collaborated with senior leadership to prepare strategic documentation aimed at driving a 76% year-over-year growth in revenue for 2022.
  • Optimized department calendar management, reducing missed deadlines by 71% and improving decision-making efficiency.
  • Steered creation and formatting of Excel-based financial reports used for executive presentations, resulting in more efficient budget tracking.
  • Provided critical administrative support during high-stake contract negotiations, ensuring documents were correctly prepared and submitted on time.
  • Collaborated with team of 13 in the development of initiative.
  • Planned and executed 14 cross-departmental meetings, resulting in streamlined communication across various teams and expedience in decision-making.
  • Effectively managed confidential communications between executive team and board members, maintaining a high level of discretion and accuracy.
  • Enhanced file management system, organizing over 7 confidential files for easier access based on project or department.
  • Streamlined the expense reimbursement process, saving the company over $9 in the fiscal year.

Affiliations

  • Lions Club
  • American Marketing Association
  • Institute of Administrative Management (IAM)
  • Corporate Governance Institute
  • International Association of Human Resources Information Management (IHRIM)
  • National Management Association (NMA)
  • American Medical Informatics Association
  • Rotary International
  • Association of Information Technology Professionals
  • Project Management Institute

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified Professional – Human Resource (PHR)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Office Specialist (MOS) Certification in Excel and PowerPoint
  • Notary Public Certification
  • Certified Manager (CM) by the Institute of Certified Professional Managers
  • Certified Meeting Professional (CMP)
  • Advanced Certificate in Office Management
  • CPIM – Certified in Planning and Inventory Management

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