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Skills

  • Communications
  • Key performance indicator (KPI) tracking
  • Account research and resolution
  • Customer service
  • Financial system automation and integration
  • Aged items review and recovery
  • MS Office
  • Supervision
  • Team building
  • Cash application accuracy

Work Experiences

  • Achieved a 38% reduction in overdue invoices.
  • Reviewed historical records, current operational data, and forecasting information to identify and capitalize on system enhancement opportunities.
  • Answered 11 calls per one year to help customers with their questions and concerns.
  • Transported QuickBooks to several months customer locations.
  • Oversaw the delivery of procedure project by standard team, which resulted in framework.
  • Analyzed cash flow data and reconciled discrepancies, ensuring that 100% of cash receipts were applied correctly by end of month.
  • Collaborated with collections and sales teams.
  • Achieved a 100% on-time application rate.
  • Achieved a 20% reduction of unapplied cash.
  • Implemented and enforced internal controls, workflows, and policies for accounting activity tracking, reconciliation, and reporting.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 74% reduction in DSO.
  • Strengths in data analysis and project management backed up by Miscellaneous training.
  • Achieved sustainable results.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in reducing cash processing time and improving accuracy, known for identifying inefficiencies and driving targeted solutions that save 7 manual hours weekly.
  • Collaborative leader skilled at working with external auditors.
  • Achieved zero audit findings during 2024.
  • Collaborative leader skilled at working with external auditors to provide necessary documentation, consistently achieving clean audit reports year after year.
  • Automated cash application workflows.

Accomplishments

  • Implemented a reconciliation reporting framework that provided visibility into $13 of unapplied cash, reducing discrepancies by 60%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised the daily management of cash applications for 13 global subsidiaries, ensuring accurate posting and reconciliation of over $16.
  • Implemented automation tools that decreased manual reconciliation time by 84% and saved 18 hours per week.
  • Resolved product issue through consumer testing.
  • Streamlined the reconciliation process for customer payments, reducing open receivables by $7 within one year.
  • Reduced unapplied cash by 27% through enhanced matching criteria for high-volume accounts.
  • Enhanced the use of metric for cash applications, improving system efficiency and reducing manual interventions by 39%.
  • Developed new workflows that led to a 50% improvement in cash application accuracy and account reconciliation.
  • Collaborated with the Treasury department to automate cash posting for multi-currency accounts, improving daily reconciliation by $10 across 2 regions.

Affiliations

  • Society of Human Resource Management
  • Financial Executives International (FEI)
  • International Institute of Business Analysis (IIBA)
  • National Association of Social Workers
  • National Association of Credit Management (NACM)
  • Certified Accounts Receivable Specialist (CARS)- ITIL
  • American Marketing Association
  • International Association of Finance Executives
  • Electronic Funds Transfer Association (EFTA)
  • American Institute of Professional Bookkeepers (AIPB)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Process Automation Specialist (CPAS)
  • Mastering Cash Application & Order-to-Cash Management Certification
  • Financial Analysis Fundamentals Certification
  • Certified ERP Specialist - For Cash Applications and Treasury Management
  • Certified Payroll Professional (CPP)
  • Oracle E-Business Suite Financials Certified Implementation Specialist
  • Certified Supply Chain Professional (CSCP)
  • Advanced Excel for Financial Professionals Certification
  • Certified Global Business Professional (CGBP)

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