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Skills

  • Filing and data archiving
  • Executive presentation development
  • Project organization
  • Chauffeuring
  • Case management
  • Certified in 10-key
  • Behavioral incident documentation
  • Multidisciplinary team collaboration
  • Communications
  • Progress documentation

Work Experiences

  • Transported Adobe Creative Suite to the past year customer locations.
  • Ensured each patient's safety and well-being in accordance with the care plan.
  • Answered 16 calls per one year to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Worked with clients to help them make better life choices and get the most out of programs.
  • Achieved results within several months.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Achieved a 36% reduction in injury incidents.

Summaries

  • Lakeside Partners can benefit from my expertise and 14 years of experience.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Well-versed in all aspects of patient care, with a track record of success in responding quickly to emergency situations.
  • Professionally trained Direct Support Worker with experience providing high-quality culturally competent care to a diverse group of patients.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Motivated to contribute to the Meridian team in the Direct Support Worker role by utilizing 10 years of healthcare experience.
  • Exceptional at providing individualized care and education to families.
  • Expert Billing Supervisor has a track record of running a department efficiently and accurately.
  • Dedicated Direct Support Professional skilled at establishing rapport with patients and performing basic health and wellness tasks to ensure their comfort and safety.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded “Innovation Award.”
  • Process Properly disposed of daily biohazard waste in compliance with federal and local regulations.
  • Liaised
  • Encouraged
  • Helped
  • Patient Education: Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
  • Followed
  • Procedure Executed full patient assessments, including method and system.
  • Monitored

Affiliations

  • Society for Human Resource Management - Caregiver Network (SHRM)
  • National Council for Behavioral Health
  • Autism Society
  • International Council of Nurses
  • National Low Income Housing Coalition (NLIHC)
  • National Association for the Dually Diagnosed (NADD)
  • Trauma-Informed Care Network
  • Direct Support Professional Competency Program
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)

Certifications

  • Registered Nurse in Georgia, License number 12, 2019
  • Applied Behavior Analysis (ABA) Training Certification Northwind
  • Certified in Diabetes Management
  • Salesforce
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Graduate Certificate in Global Health
  • Certified Alzheimer’s Caregiver (CAC), National Certification Board for Alzheimer Care (NCBAC)
  • CompTIA Security+
  • Prehospital Trauma Life Support (PHTLS)

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