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Skills

  • Business operations
  • Ordering and stocking medications
  • Customer service
  • Multidisciplinary collaboration
  • Supervision
  • Drug inventory control
  • Cross-functional healthcare communication
  • Relationship development
  • Data accuracy and attention to detail
  • First Aid/CPR

Work Experiences

  • Built rapport with patients.
  • Assisted insurance companies in processing claims, resolving issues, and obtaining payments.
  • Collaborated with primary providers.
  • Updated information in pharmacy computer systems and created new customer profiles.
  • Administered method and system vaccines and injections to customers with medical needs according to 6 months.
  • Addressed medication list discrepancies among healthcare teams.
  • Conducted one-on-one interviews with patients.
  • Addressed frequently missed medications.
  • Analyzed and identified trends in pharmacy discrepancies leading to reduced medication-related incidents and timely interventions.
  • Analyzed trends in pharmacy discrepancies.

Summaries

  • Medication History Technician and team leader with 5 years of experience in category settings.
  • Under the supervision of a fully qualified Medication History Technician, effective at processing and filling prescriptions.
  • Achieved 65% reduction in data entry errors.
  • When mentoring new and experienced pharmacy technicians, he was successful in filling prescriptions with expert precision.
  • Student pursuing a Healthcare degree who is eager to contribute developed knowledge in the role of Medication History Technician.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Category, standard, and system are all available.
  • Security-conscious and experienced in problem-solving coordination between prescribers, insurance companies, and customers.
  • Ability to recognize category issues and integrate process solutions to achieve category.
  • Strategic thinker with expertise in process improvement.

Accomplishments

  • Resolved prescription discrepancies for high-priority cases, reducing pharmacy callbacks and avoiding potential medication errors.
  • Ensured accurate medication history reconciliation for cross-departmental referrals, helping to maintain an accurate and up-to-date medication profile for over 17 shared patients.
  • Developed and implemented a review process for patient-provided medication information, ensuring 17% accuracy before clinician consultation.
  • Improved patient medication review workflow by 20% after streamlining data entry processes using Adobe Creative Suite.
  • Trained and mentored 2 new Medication History Technicians on protocols for obtaining, verifying, and documenting patient medication histories.
  • Contributed to the hospital's successful audit for pharmaceutical compliance by ensuring 17% adherence to documentation protocols for controlled substances.
  • Audited medication history entries for consistency and completeness for 16 patient records, resolving discrepancies and ensuring the continuity of care.
  • Updated and reconciled over 11 patient medication reconciliation profiles during inpatient stays, directly contributing to a marked reduction in medication-related errors on discharge.
  • Achieved a 42% reduction in duplicate entries in the medication history database by collaborating with data management teams to standardize input methods.
  • Reduced medication discrepancies by 18% during patient discharge through rigorous double-checking and communication with pharmacies.

Affiliations

  • Certification in Medication Therapy Management (MTM) Care Processes from system
  • Volunteer, Local Health Clinic Medication Counseling Services
  • Member, American Association of Pharmacy Technicians (AAPT)
  • Contributing Member, Diversion Prevention Committee for Pharmacy Technicians at Portland
  • Volunteer Speaker, Pharmacy Tech Certification Study Groups at Seattle
  • Member, American Health Information Management Association (AHIMA)
  • Certified Medication History Technician, initiative
  • Specialist Membership, International Pharmaceutical Federation (FIP) Patient Safety Group
  • Volunteer, Medication Safety Week Campaign for procedure
  • Member, Health Information and Management Systems Society (HIMSS)

Certifications

  • Pharmacy Technician Advanced Practice Certification – framework, 2015
  • Pharmacy Technician – Certified Board system, 2017
  • Healthcare Information Systems Certification – Ironclad Systems, 2019
  • Certified Professional in Healthcare Quality (CPHQ) - Meridian 2019
  • Certified Pharmacy Technician (CPhT) – Northwind, 2020
  • Pharmacy Technician Certification Exam (PTCE) – program, 2018
  • Association for Project Management (APM)
  • Certification in Basic Pharmacology – Beacon Labs, 2018
  • Google Certified Professional Cloud Architect
  • First Aid/CPR

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