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Skills

  • Incident response time reduction
  • Data loss prevention techniques
  • Problem resolution
  • Collaborating with cybersecurity teams
  • Team management
  • Technical analysis
  • Compliance with security standards (e.g., NIST, ISO)
  • DNS, DHCP, TCP/IP Protocols
  • Load balancing solutions
  • Supervision

Work Experiences

  • Achieved a 37% reduction in malware incidents.
  • Configured Active Directory for 12 domain users.
  • Conducted vulnerability assessments.
  • Adjusted firewall settings.
  • Developed comprehensive data reports and analysis for upper management on a one year basis.
  • Centralized backup across 12 departments.
  • Configured and maintained Windows, Linux, and Mac OS environments across 11 servers optimizing cross-platform performance.
  • Worked as a project manager for IT-related projects, providing case-by-case solutions to employees.
  • Configured and maintained Linux environments.
  • Conducted workshops on cyber hygiene.

Summaries

  • Aligned IT strategies with business objectives.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in setting up automated real-time data center monitoring systems—lowered troubleshooting efforts by 73%, enabling continuous business operations and improving system diagnostic response times.
  • Achieved key operational improvements.
  • Senior Systems Administrator with extensive experience in advanced systems management spanning 2 years.
  • Aligned technical solutions with business goals.
  • Costs were consistently reduced while profits were increased.
  • Adaptable Systems Administrator with an eye for energy efficiency in data centers—cut operational power consumption by 38% through innovative process redesigns and energy-saving best practices.
  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
  • Power BI and Adobe Creative Suite are two server virtualization technologies that I am an expert in deploying.

Accomplishments

  • Set up and maintained secure VPN connections for a distributed workforce, improving work-from-home capacity by 84%.
  • Established a disaster recovery plan following NIST standards, reducing potential data loss incidents by 60%.
  • Achieved 14% network uptime by deploying real-time monitoring strategies in the enterprise data center.
  • Integrated a company-wide SSO solution, minimizing security threats while enhancing user experience for 13 employees.
  • Streamlined system patch management resulting in closing critical vulnerabilities within the past year of updates being released.
  • Developed and implemented Group Policy Objects (GPOs) for 16 clients to streamline access controls and improve security compliance.
  • Managed a team of 6 network administrators to improve network response time by 25%.
  • Collaborated with cross-functional teams to implement a new VoIP system, reducing telecommunications costs by 54%.
  • Improved data storage organization for human resources resulting in 17% faster data retrieval times.
  • Reduced unnecessary hardware upgrades by optimizing current systems, achieving 24% cost savings in the department’s annual budget.

Affiliations

  • ITIL User Group– ITIL Foundation certified; improving IT Service Management (ITSM) processes
  • VMware User Group (VMUG) – Participating in Virtualization Networking events since 2019
  • American Marketing Association
  • Toastmasters
  • Center for Internet Security (CIS) – Completing cybersecurity fundamentals and compliance standards
  • Association for Computing Machinery
  • Cloud Security Alliance (CSA) – Member, contributing to cloud security best practices
  • Association of Information Technology Professionals (AITP) – Engaged in professional development and conferences since 2015
  • CompTIA Association – CompTIA A+/Network+/Security+ certified, member since 2022
  • SANS Institute – Completed certification in Incident Handling & Network Defense in 2016

Certifications

  • Microsoft Certified: Identity and Access Administrator Associate
  • Certified Systems Administrator in Linux (LPIC-1)
  • Microsoft Certified: Azure Solutions Architect Expert
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • AWS Certified SysOps Administrator – Associate
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified Information Security Manager (CISM)
  • ServSafe

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