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Skills

  • Invoice generation
  • Community management
  • Security systems
  • Industry trend understanding
  • MS Office
  • Operational improvement
  • Content strategy
  • Client relationship management
  • Blogging
  • CCTV

Work Experiences

  • Aligned content with brand voice.
  • SAP was delivered to customer locations by me.
  • Kept my procedure knowledge up to date by doing workflow optimization and budget management.
  • Quickly resolved problems, escalating critical concerns to Social Media Manager Intern for immediate attention.
  • Conducted extensive research into competitor ad, keyword, bid, and landing page activities.
  • Was in charge of managing customer digital marketing strategies in order to meet their goals and objectives.
  • Tracked metrics like redirects, click and bounce rates, and other KPIs to proactively optimize campaigns.
  • Achieved results over 5 months period.
  • Analyzed social media trends.
  • Addressed customer queries within 8 minutes on average.

Summaries

  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Social Media Manager Intern and team leader with 11 years of experience in method settings.
  • Six Sigma certified
  • Communicative and team-oriented, with Power BI expertise.
  • Active leader with excellent communication and collaboration skills.
  • Achieved 13% higher engagement rates.
  • Achieved a 41% increase in brand awareness.
  • Student pursuing a Marketing and Communications degree who is eager to contribute developed knowledge in the role of Social Media Manager Intern.
  • Workday and Microsoft Excel experts with exceptional interpersonal skills.
  • Willing and capable of taking on day-to-day operations as well as special projects.

Accomplishments

  • Delivered insights on social media performance at stakeholder meetings, contributing to a 18% boost in company-wide digital marketing efforts.
  • Leveraged content repurposing strategies, increasing content engagement on Pinterest by 69% without additional resource investments.
  • Tracked key performance indicators (KPIs) leading to data-driven decisions that increased engagement on LinkedIn by 29%.
  • Initiated social listening projects using Salesforce, identifying key brand mentions and improving overall brand sentiment by 80% over 8 months.
  • Collaborated with the influencer marketing team to launch a campaign that drove 13% growth across Instagram and YouTube.
  • Managed day-to-day social media activities across Instagram, Twitter, and LinkedIn, leading to a total follower increase of 35% over 6 years.
  • Strategized and executed cross-platform campaigns that resulted in consistent follower growth and a 16% engagement boost on Instagram and Facebook.
  • Utilized social media engagement tactics to promote live events, resulting in a 35% higher turnout and participation than expected.
  • Applied A/B testing strategies to optimize ad creatives, resulting in a 15% improvement in click-through rate (CTR) and reduced ad spend.
  • Identified key social media trends through competitor analysis, contributing to a 42% increase in shareable content and community interaction.

Affiliations

  • Member of the Social Media Strategy Forum on Reddit, sharing insights on analytics dashboards and metric reporting for performance review.
  • Part of the Buffer Community, exchanging knowledge with others on scheduling strategies and content performance analytics.
  • Active participant in Google Digital Garage’s Social Media Certification program, specializing in search integration and SEO for social platforms.
  • Active participant in HubSpot Academy's Social Media Strategy course, with particular focus on multi-platform content creation.
  • Involved in the Social Media Marketers Association, regularly engaging with case studies around adapting to multi-platform content strategies.
  • Involvement in the Twitter Partner Program, learning about real-time audience interaction and content curation techniques.
  • Member of the Online News Association (ONA), joining discussions on leveraging social media for journalism and news distribution effectively.
  • Engaged in the Social Media Policy group of the International Association of Privacy Professionals (IAPP), understanding responsible data use in campaigns.
  • Engaged with Hootsuite Academy on end-to-end content calendar management and platform-specific engagement reporting.
  • Engaged in the Global Digital Marketing Forum, collaborating on case studies related to social follower growth and user retention tactics.

Certifications

  • Instagram Marketing Strategy Certification – program or system
  • Brand Communication and Brand Voice Certification – framework
  • Fundamentals of Digital Marketing Certification (Google)
  • Google Analytics for Beginners Certification program
  • Content Strategy for Professionals Certification (Northwestern University)
  • ServSafe
  • Certified Community Management Specialist – standard
  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Marketing Associate – metric
  • Social Listening & Monitoring Certification – Asana

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