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Skills

  • Process improvement
  • First Aid/CPR
  • HIPAA compliance
  • MS Office
  • Supervision
  • Budgets
  • Data-driven decision making
  • Audit preparation and execution
  • Electronic Health Record (EHR) management
  • Medical Dictation Transcription

Work Experiences

  • Discovered new ways to improve the management of medical records.
  • Achieved return on investment within 3 months.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Had an excellent attendance record and was always on time for work.
  • Advanced departmental accuracy rate to 41%.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Easily interacted and communicated with department personnel and the general public.
  • Oversaw the delivery of program project by system team, which resulted in standard.
  • Collaborated with cross-functional teams.

Summaries

  • Committed to maintaining high standards of accuracy.
  • Healthcare Documentation Editor with over 18 years of experience in the healthcare field.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Healthcare Documentation Editor is a multi-talented Healthcare Documentation Editor who is consistently rewarded for planning and operational improvements.
  • Healthcare Documentation Editor with 17 years of successful client relations and workflow optimization experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Competent Healthcare Documentation Editor with a focus on continuous process improvement and error elimination. Implemented a solution that reduced turnaround delays by 20% while maintaining high standards of documentation accuracy.
  • Achieved 42% improvement in department efficiency.
  • Competent Healthcare Documentation Editor.
  • Achieved zero data breaches.

Accomplishments

  • Resolved product issue through consumer testing.
  • Tailored documentation standards to comply with process, ensuring 100% consistency across all reports.
  • Maintained an above-industry accuracy rate of 20% for transcribed documents through rigorous attention to detail and ongoing education.
  • Worked with IT to implement speech recognition software enhancements, improving processing speed by 44%.
  • Trained a team of 7 in Tableau to enhance editing accuracy, improving overall workflow efficiency by 71%.
  • Reviewed and edited 13 clinical documents daily to ensure compliance with established standards and accuracy benchmarks.
  • Implemented continuous quality improvement measures, leading to a 65% reduction in overall documentation errors.
  • Regularly updated knowledge of evolving medical terminology and abbreviations to maintain accuracy in transcribed reports.
  • Successfully managed high-volume document workflows, reviewing and editing 16 of reports per day with consistent 81% accuracy.
  • Played a key role in integrating system, which improved cross-team documentation accuracy by 79%.

Affiliations

  • Recipient of Excellence Award for Outstanding Contribution in Documentation Management, 2024
  • Health Information Exchanges (HIE) Collaborative Member
  • Certified Medical Transcriptionist (CMT) through AHDI, 2023
  • Volunteer Engagement Lead for Medical Transcription at Northwind
  • Healthcare Process Improvement Coordinator, sustaining high output for two years
  • Volunteer Editor for Local Healthcare Non-Profit in Chicago
  • American Society of Safety Professionals
  • National Association for Healthcare Quality (NAHQ)
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery

Certifications

  • Certified Medical Administrative Assistant (CMAA) - Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Compliance Certification Board (CCB) Certifications – 2018
  • Health Information Technology (HIT) Certification – Brightline
  • Certified Documentation Improvement Practitioner (CDIP) - Northwind
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Fundamentals of Medical Documentation Compliance Certification – Lakeside Partners
  • Certified Inpatient Coder (CIC) – Ironclad Systems

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