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Skills

  • Paperwork drafting
  • Bookkeeping
  • Credit and collections
  • Office administration
  • Business Administration
  • Executive presentations
  • Spreadsheet management
  • Report analysis
  • Recordkeeping
  • Microsoft Office Suite proficiency

Work Experiences

  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Accelerated productivity by 5 months.
  • Used HubSpot to write a variety of letters, reports, and other documents.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Created new filing and organizational procedures that helped the company save $10 per one year in labor costs.
  • Wrote extremely precise internal and external letters and memos.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 7% reduction in the company's travel expenses.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.

Summaries

  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 10-person team.
  • Departmental Secretary is an attentive and personable administrative support professional with 9 years of experience in fast-paced office environments.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 15 years of service.
  • Proven track record of updating offices and increasing overall productivity.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.

Accomplishments

  • Monitored office supply levels and placed orders proactively, reducing supply shortages by 35% and maintaining smooth day-to-day operations.
  • Led the data migration project from physical files to a paperless system, improving document retrieval time by 44% and reducing storage costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Handled procurement and negotiated contracts with external vendors, achieving a cost savings of 75% for departmental resources and supplies.
  • Resolved product issue through consumer testing.
  • Facilitated the preparation of meeting minutes and follow-ups for weekly leadership meetings, ensuring actionable takeaways and increasing team accountability.
  • Led a team of administrative staff to develop SOPs for record-keeping, streamlining document access processes and increasing operational efficiency by 23%.
  • Provided executive support for a cross-departmental initiative that saved the department an estimated $209,000 in operational costs over one year.
  • Liaised directly with internal and external stakeholders to manage budget approvals, ensuring departmental expenses remained within $240,000% threshold for procedure.
  • Assumed responsibility for processing payroll and verifying timesheets for 2 department employees, ensuring timely payment and compliance with labor regulations.

Affiliations

  • International Association of Professionals in Procurement
  • National Association of State Boards of Accountancy (NASBA)
  • Certified Administrative Professional (CAP) holder - 2021
  • National Secretaries Association
  • Jaycees
  • American Society for Public Administration
  • National Association of Professional Women (NAPW)
  • American Marketing Association
  • Professional Administrative Certifications of Excellence (PACE)
  • Society of Human Resource Management

Certifications

  • Budget and Finance for Non-Finance Professionals by Beacon Labs
  • Certified Facilities Manager (CFM) by Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Certified Business Office Manager (CBOM) by Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Meeting Management (CMM) by Vantage
  • Workplace Conflict Resolution Training by Brightline
  • Microsoft Office Specialist (MOS) Certification in Excel

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