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Skills

  • Remote collaboration tools
  • Advanced knowledge of standard
  • Insurance policy customization
  • Client onboarding and follow-up
  • Cross-departmental partnership facilitation
  • Client Satisfaction Improvement
  • Continuous professional development in insurance trends
  • Client risk exposure mitigation
  • Risk evaluation and assessment
  • Team leadership and coaching

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 50% reduction in claim payouts.
  • Assessed high-liability insurance cases.
  • Advised clients on financial underwriting risks and solutions, leading to a 46% improvement in insurance plan retention.
  • Looked for industry trends on social media and through online sources.
  • Analyzed customer data to make underwriting decisions for policies of up to $16, improving approval by targeted rating factors.
  • Achieved this within the first two years.
  • Achieved an average approval timeline of 12 days.
  • Advised clients on financial underwriting risks.
  • Oversaw the delivery of method project by framework team, which resulted in standard.

Summaries

  • Achieved a 83% improvement in loss prevention strategies.
  • Championed improvements in claims review procedures, reducing average timeline approval to 10 days while maintaining strict adherence to underwriting standards.
  • Achieved consistent results in developing underwriting strategies.
  • Accomplished Field Underwriter with a proven track record of reducing claim payouts by 48% through precise risk exposure identification.
  • Awarded Innovation Award for maintaining the lowest underwriting error rate in 2016, reflecting deep attention to detail and commitment to accuracy.
  • Achieved faster approval processing times within 9 days.
  • Within Miscellaneous, senior Field Underwriter and outstanding performer in performance reporting and project management.
  • Collaborate with members of the team from various disciplines to coordinate investment deals, optimize investment types, find funding, and meet client goals.
  • Achieved a 20% reduction in manual errors.
  • Awarded Outstanding Service Award for surpassing company performance metrics.

Accomplishments

  • Reduced rejected policy applications by 62% through systematic guidelines improvements and agent workshops.
  • Developed a customized risk assessment model resulting in a 37% increase in profit margins for ServiceNow policies.
  • Collaborated with the finance team to create underwriting forecasts that improved budgeting accuracy by 49%.
  • Collaborated with sales teams to identify potential risks in client portfolios, mitigating policy cancellations by 69%.
  • Directed policy audit initiatives that uncovered 13 underwritten accounts with errors, saving $47,000 in projected losses.
  • Developed cross-departmental training modules that improved policy accuracy and compliance by 55%, reducing fines and penalties.
  • Optimized policy renewal processes through targeted client communication, resulting in a 78% improvement in retention rates.
  • Led the implementation of compliance measures for new regulatory requirements, passing audits with zero discrepancies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated $55,000 in additional revenue by revising underwriting guidelines for emerging risks in the Miscellaneous sector.

Affiliations

  • Health Underwriters Association (HUA)
  • National Association of Professional Insurance Agents (PIA)
  • International Council of Nurses
  • Project Management Institute
  • National Alliance for Insurance Education & Research
  • Association for Advanced Life Underwriting (AALU)
  • National Association of Insurance and Financial Advisors (NAIFA)
  • Rotary International
  • Property Casualty Insurers Association of America (PCI)
  • Risk Management Association (RMA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Automated Underwriting System Training process
  • Life Underwriter Training Council Fellow (LUTCF)
  • Associate in Insurance Data Analytics (AIDA)
  • ServSafe
  • Associate in Commercial Underwriting (AU)
  • Certified in Long-Term Care (CLTC)
  • Certified Public Accountant (CPA)
  • Associate in Reinsurance (ARe)

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