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Skills

  • Case management
  • Dementia and Alzheimer's knowledge
  • Data entry
  • Budget Management
  • High-pressure decision making
  • Data-driven decision making
  • Budget Forecasting for Operational Costs
  • Workflow Optimization
  • Performance improvement strategies
  • Supporting personal needs

Work Experiences

  • Coordinated process.
  • Aligned operational efforts.
  • Collaborated with department heads.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Collaborated with marketing and sales teams to align operational efforts and successfully launch Power BI, resulting in $14 in revenue.
  • Achieved results over one year.
  • Coordinated daily operations of human resources.
  • Developed consistently high-quality deliverables.
  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.

Summaries

  • Achieved results over one year.
  • Achieved a 70% reduction in project delays.
  • Clear understanding of client relations and project management as well as budget management training.
  • While serving patients of all backgrounds, I am committed to maximizing patient satisfaction, safety, and wellness.
  • Costs were consistently reduced while profits were increased.
  • Efficient and reliable Certified Nursing Assistant with 8 years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Assistant Director.
  • Active worker dedicated to assisting Assistan Director in providing excellent patient care.
  • Within Miscellaneous, senior Assistan Director and outstanding performer in process improvement and strategic planning.

Accomplishments

  • Reduced employee turnover by 75% through the creation of a positive and supportive work environment.
  • Documented and resolved standard which led to framework.
  • Organized critical cross-team meetings and ensured alignment on framework tasks, delivering on promises to stakeholders 16 weeks early.
  • Created and enforced new quality assurance standards that resulted in an increase in customer satisfaction by 44% over two years.
  • Conducted comprehensive performance evaluations for staff of 14, resulting in targeted coaching and a 44% improvement in team KPIs.
  • Negotiated contracts and vendor agreements, achieving a $242,000 reduction in service costs while maintaining quality standards.
  • Orchestrated the successful roll-out of QuickBooks, improving user adoption metrics by 63% in the first 5 months.
  • Led the automation initiative for category, reducing labor hours by 81% and accelerating project delivery.
  • Formalized safety protocols that resulted in 78% reduction of on-site incidents over a 2015-year period.
  • Monitored and improved team performance through targeted KPIs, which boosted output by 41%.

Affiliations

  • Network of Executive Women (NEW)
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Academy of Management (AOM)
  • American Society of Training and Development (ASTD)
  • Council of Supply Chain Management Professionals (CSCMP)
  • International Institute of Business Analysis (IIBA)
  • Project Management Institute (PMI)

Certifications

  • Certificate in Strategic HR Leadership (procedure)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Agile Leadership (CAL) by Scrum Alliance
  • Professional in Human Resources (PHR)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Executive Leadership Certificate from category
  • Project Management Professional (PMP)
  • ISO 9001 Lead Auditor Certification
  • Certified Meeting Professional (CMP)

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