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Skills

  • Merchandising Strategy Implementation
  • Solution selling
  • Collaborative teamwork
  • Sales reporting
  • Strategic account development
  • Financial risk mitigation
  • Vendor relationship management
  • Customer Satisfaction Enhancement
  • Database management
  • KPI monitoring and performance tracking

Work Experiences

  • Increased the team's revenue by over $17 in sales.
  • Met sales and service targets of $8 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased sales revenues to $11 for procedure services by utilizing effective negotiating skills.
  • Cut two years spending by 16% by using Tableau to create effective budgets.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 3%.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Implemented ServiceNow to streamline program procedures and system tasks.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 24% reduction in errors.
  • Sales Manager with over 5 years of experience building relationships and partnerships, servicing accounts, and increasing profits.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Bakery Sales Manager driven to lead sales teams to achieve record-setting revenue gains. Manage 6+ accounts, generating more than $7 in revenue per several months.
  • Skilled in vendor management and capable of streamlining daily activities to increase productivity and sales.
  • Adaptable Bakery Sales Manager with experience leading promotional efforts that resulted in a 28% rise in pre-orders for new products within the first 4 days of launch. Proven track record of setting seasonal sales benchmarks.
  • Adept at fostering strong client relationships.
  • Achieved pre-order growth by 60% within 18 months.
  • Manage 16+ accounts with a revenue of more than $4 per one year.

Accomplishments

  • Monitored and adjusted pricing strategies in line with market trends, resulting in a 35% improvement in profit margins.
  • Managed product quality inspections for Jira, reducing customer complaints by 45% %.
  • Slashed costs by 60% within 16 months through optimized ingredient sourcing and waste management.
  • Worked collaboratively with marketing to create digital campaigns for new product launches, resulting in $3 in sales within two years.
  • Streamlined ordering process through digital tools, reducing delivery timeframes by 39% % and enhancing customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Fostered strategic partnerships with hospitality businesses to increase wholesale orders, boosting revenue by $11 per month.
  • Devised a competitive seasonal promotion that drove a 42% increase in foot traffic and online engagement.
  • Documented and resolved metric which led to system.
  • Developed tailored customer engagement initiatives that resulted in securing a key corporate account worth $10 annually.

Affiliations

  • National Retail Federation (NRF)
  • Retail Bakers of America (RBA)
  • Association of Information Technology Professionals
  • Women Grocers of America (WGA)
  • American Culinary Federation (ACF)
  • National Association of Convenience Stores (NACS)
  • National Association for the Specialty Food Trade (NASFT)
  • International Dairy-Deli-Bakery Association (IDDBA)
  • Association for Operations Management (APICS)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Professional in Hospitality Management (CPHM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Food Safety Manager (CFSM)
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Customer Service Excellence Certification
  • Advanced Customer Loyalty Strategy Certification
  • Pricing Strategy Analytics Certification
  • Social Media Marketing Professional Certificate
  • POS System Proficiency Course (e.g., Square, Toast)

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