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Skills

  • Customer service
  • Automated testing pipelines
  • Code review and quality assurance
  • Supervision
  • Relationship development
  • Insurance billing
  • Planning and coordination
  • Agile project management
  • Technical Documentation Authoring
  • Enterprise-level workload management

Work Experiences

  • Authored comprehensive technical documentation for mainframe systems.
  • Oversaw the programming and documentation development team and provided insight into the design process.
  • Architected a scalable mainframe infrastructure.
  • Decreased critical system outages by 17%.
  • Achieved 24% improvement in alignment with business needs.
  • Authored comprehensive technical documentation for mainframe systems, ensuring transfer of critical knowledge and sustainability of 5 ongoing projects.
  • Used a variety of programming languages to create applications for a variety of platforms.
  • Achieved a successful audit with zero findings.
  • Worked with customers to find workarounds and solutions, as well as debugging and creating defect fixes.
  • Refactored initiative legacy code in order to improve metric system architecture.

Summaries

  • Professional who is willing to put in the effort to help the company succeed.
  • Collaborative and productive, with strong organizational and communication skills.
  • Lead Mainframe Developer is a hardworking and dependable Lead Mainframe Developer who excels at quality assurance and process improvement.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Strong technical skills and experience in quality assurance.
  • Accomplished Lead Mainframe Developer.
  • Lead Mainframe Developer and team leader with 7 years of experience in program settings.
  • Scrum Master certified
  • Salesforce and ServiceNow experts with exceptional interpersonal skills.
  • Agile methodologies are second nature to her, and she is capable of working independently as well as in teams.

Accomplishments

  • Presented system health metrics to C-level executives that informed key decisions on mainframe infrastructure investments, securing additional funding of 9.
  • Streamlined disaster recovery processes, reducing recovery time by 30% using automated high-availability configurations.
  • Collaborated closely with business stakeholders to enhance transaction system reliability, achieving 53% faster processing of mission-critical transactions.
  • Led a cross-functional team integrating a new z/OS tool, reducing overall system downtime by 76%.
  • Enhanced mainframe security by deploying role-based access controls, reducing unauthorized data access incidents by 15%.
  • Led performance tuning efforts by optimizing core system resources, lowering response times during peak hours by 56%.
  • Designed performance benchmarks that identified optimization opportunities, reducing batch processing time for process jobs by 45%.
  • Orchestrated a successful mainframe consolidation project across 13 data centers, leading to operational savings of $15 annually.
  • Implemented a new disaster recovery strategy that reduced total downtime from 6 months to 18 months during scheduled outages.
  • Modernized mainframe infrastructure by introducing z/VM for virtualization, enabling 15 new environments to be deployed in parallel with minimal resources.

Affiliations

  • Charter Member, zNextGen - Supported and mentored up-and-coming mainframe developers learning ISPF and z/OS fundamentals.
  • Member, IT Disaster Recovery Association - Actively engaged with peers in developing custom disaster recovery solutions.
  • Member, Association of Information Technology Professionals (AITP) - Participated in chapter-specific mainframe special interest groups.
  • Alumni, Mainframe Modernization Academy - Completed coursework covering tools and techniques for mainframe hybrid cloud solutions.
  • Attendee, GSE (Guide Share Europe) Conferences - Learned best practices in mainframe resource planning and security incident reduction.
  • Advisory Role, Mainframe Security Professionals Group - Provided advice on strengthening mainframe security using RACF and ACF2.
  • Member, IBM Z Technical Community - Collaborated on projects that focused on improving system efficiency, performance, and security.
  • Certified, Advanced Mainframe Disaster Recovery Certification - Applied skills in reducing system downtime and troubleshooting mainframe failures.
  • Participant, Mainframe DevOps Conference - Led workshops on automating and optimizing legacy systems to reduce manual labor risk.
  • Contributor, z/OS Performance Special Interest Group - Shared knowledge and tools for optimizing mainframe CPU utilization during peak traffic.

Certifications

  • SAP Certified Application Associate
  • Certified Information Systems Security Professional (CISSP) with RACF Specialization
  • IBM Certified Expert - Workload Automation on z/OS
  • HP Certified Enterprise Developer - Mainframe Systems
  • COBIT 5 Foundation Certification
  • Microsoft Office Specialist (MOS)
  • IBM Certified System Programmer - z/OS
  • IBM z/OS Connect Enterprise Certification
  • Certified Business Analysis Professional (CBAP)
  • PRINCE2 Practitioner Certification

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