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Skills

  • Vendor relationship management
  • Food preparation
  • Operational improvement
  • User interface understanding
  • Leadership development
  • Project management
  • Sales trend analysis
  • Team Leadership
  • Report writing
  • Process implementation

Work Experiences

  • Implemented initiative and standard strategic plans, which resulted in a $2 increase in sales revenue within one year.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Successfully led key projects that yielded a system.
  • Used ServiceNow to accurately enter data into a batch ticketing system.
  • Developed the store's brand and implemented strategic business initiatives through close collaboration with the district manager.
  • Kept track of everything.
  • Assigned tasks to specific employees based on their individual skills and knowledge.
  • Planned and updated work schedules to ensure that anticipated business needs were met to the best of my ability.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Created, implemented, and managed promotions to increase sales and customer engagement in the store.

Summaries

  • Program, system, and process are all available.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Service-driven
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Produce Department Manager is articulate and driven to succeed.
  • Determined sales and marketing professional with 14 years of experience in metric industry.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Adaptable, tenacious, and capable project manager with over 9 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Developed seasonal produce forecasts using data analytics tools like Power BI, optimizing stock management with 41% less waste.
  • Increased sales 11% over three years.
  • Developed real-time stock reporting systems, enabling tighter control over perishable item expiration dates and minimizing shrinkage by 54% tons annually.
  • Certified in PMP for food safety and quality assurance, leading department compliance with health regulations.
  • Collaborated with the marketing team to design promotions leading to a 76% surge in the sale of high-margin organic produce.
  • Collaborated with team of 6 in the development of framework.
  • Implemented new layout strategies for seasonal produce displays, driving a 26% increase in foot traffic and impulse buys.
  • Instituted a labor scheduling algorithm that helped slash overtime costs by 77% while improving productivity.
  • Trained and mentored a team of 4 staff in customer service, product knowledge, and sales techniques, resulting in higher customer satisfaction scores.
  • Led a team of 3 associates to consistently meet or exceed daily and weekly sales goals, increasing department profit by 40%.

Affiliations

  • Associate Member of the Safe Quality Food Institute (SQFI), advancing knowledge in food safety and supply chain transparency.
  • Active participant in the Food Marketing Institute’s (FMI) leadership development program, fostering transformation in grocery management since 2022.
  • Volunteer at category Food Bank, leading produce donation drives and working to eliminate food waste.
  • Recognition as an Outstanding Produce Manager fellow, awarded by Cedar Works for innovation in department merchandising and customer loyalty programs.
  • Member of Atlanta Retail Association, leveraging local networking opportunities to source exclusive produce from nearby farms.
  • Certified in Hazard Analysis and Critical Control Point (HACCP) protocols through process to ensure food safety and quality in produce handling.
  • Alumni of the program Produce Management Program, with a concentration in supply chain optimization and demand forecasting.
  • Member of the National Grocers Association’s Fresh Food Committee, focused on trends in produce retail and sustainable farming practices.
  • Participant in Conflict Resolution and Mediation Leadership Training sessions hosted by Northwind, tailored specifically for grocery managers.
  • Certified in Lean Six Sigma for Produce Operations, optimizing workflow processes and reducing department inefficiencies.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • SAP Certified Application Associate
  • Certified ScrumMaster (CSM) process
  • Certified Forklift Operator – system
  • ServSafe Manager Certification - National Restaurant Association
  • CompTIA Security+
  • Produce Safety Alliance Grower Training procedure
  • Certified Specialist in Food Distribution (CSFD) process
  • Leadership and Management Certificate initiative
  • American Academy of Financial Management (AAFM)

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