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Skills

  • Business operations
  • Organization
  • Performance-driven decision making
  • Advanced proficiency in Asana
  • Process standardization
  • MS Office
  • ERP system integration for shipping
  • KPI Tracking and Reporting
  • Order prioritization and task delegation
  • Document drafting

Work Experiences

  • Averted potential fines.
  • Double-checked order data on a one year basis to ensure that transactions and shipping dates were correct.
  • Contacted vendors to address issues.
  • Achieved Outstanding Service Award for 2023.
  • Achieved a 18% reduction in lost packages.
  • Ensured that metric and system packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.
  • Communicated with carrier representatives to make arrangements and provide shipping and delivery instructions.
  • Cross-trained warehouse workers in loading operations.
  • Delivered critical shipments within 6 months.
  • Achieved a 26% decrease in shipping costs.

Summaries

  • French conversational abilities
  • Achieved this in the last two years.
  • Clear understanding of risk assessment and stakeholder engagement as well as team leadership training.
  • Achieved 78% improvement in packing accuracy.
  • Dedicated Shipping and Receiving professional with a track record of promoting efficient warehouse operations in order to meet production targets and customer demands.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved 24% reductions in shipping costs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 51% improvements in on-time international deliveries.

Accomplishments

  • Established relationships with over 9 freight vendors, providing flexibility and stability that ensured contingency plans during peak seasons.
  • Resolved product issue through consumer testing.
  • Contributed to implementing continuous improvement strategies based on order history data, leading to 71% savings in handling costs.
  • Created a comprehensive shipment tracking system for high-priority orders, reducing escalations by 83% and improving customer satisfaction.
  • Collaborated with 2 departments to drive improved order accuracy, achieving 15% reduction in returns and exchanges.
  • Introduced a data-driven tracking system that enhanced visibility into shipment statuses, reducing late arrivals by 49% over a two years.
  • Led a project to automate reporting workflows, improving data integrity and cutting shipment status reporting times by 64% hours.
  • Maintained a near-zero (less than 73%) rate of damaged goods during shipment by optimizing quality control throughout the packing process.
  • Engaged in root cause analysis of shipping delays, implementing changes that cut lead times by 46% and improved overall supply chain efficiency.
  • Implemented advanced freight scheduling strategies, which reduced missed pickups by 82%, decreasing order disruptions.

Affiliations

  • Certified Transportation Broker (CTB) by TIA
  • Global Cold Chain Alliance (GCCA) Member
  • International Council of Nurses
  • Council of Freight Logistics Professionals - Co-member in Special Interest Groups
  • Material Handling Institute (MHI) - Member in Logistics Solutions
  • Cold Chain Logistics Solutions Group
  • Lions Club
  • Freight Audit and Payment Professionals Forum
  • Project Management Institute
  • American Marketing Association

Certifications

  • ServSafe
  • Certified Loading/Unloading Specialist - Summit Group
  • Certified Customs Specialist (CCS) – National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Export Compliance Professional (ECoP) Certification - Export Compliance Training Institute
  • Certified in Transportation and Logistics (CTL) - American Society of Transportation and Logistics (ASTL)
  • Global Logistics Specialist (GLS) Certification - California State University
  • Forklift Operator Certification - Denver Safety Council
  • OSHA 10-Hour General Industry Certification

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