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Skills

  • Materials requisition
  • Budget Management
  • Cross-training program creation
  • Project planning and scheduling
  • Budgets
  • Vendor relationship management
  • Blueprints and schematics
  • Effective Team Supervision
  • Regulatory compliance
  • Process streamlining

Work Experiences

  • Applied protocol across all cleaning assignments.
  • Achieved a reduction in workplace accidents by 28%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved labor savings of $13.
  • Achieved results with no additional staff resources.
  • Conducted continuous staff training.
  • Implemented preventive maintenance practices and followed equipment guidelines to reduce downtime.
  • Achieved improvement over 6 months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a reduction in workplace accidents by 43% by enforcing stringent compliance with safety protocols and continuous staff training.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Committed to fostering a safe and productive work environment, successfully driving workplace accident reduction by 79% through diligent oversight and staff training.
  • Clear understanding of risk assessment and data analysis as well as quality assurance training.
  • Achieved a rise of 27%.
  • Customer-focused Cleaner Supervisor who achieved a 60% increase in customer satisfaction through real-time feedback mechanisms and consistent service improvement efforts.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Certified to lead inspections across 12 commercial spaces.
  • Committed to improving workplace safety and reducing risks through improved safety training.
  • Cleaner Supervisor is a multi-talented Cleaner Supervisor who is consistently rewarded for planning and operational improvements.
  • Customer-focused Cleaner Supervisor.

Accomplishments

  • Trained new employees on OSHA safety standards and chemical handling procedures, resulting in zero safety incidents over a 6 months period.
  • Streamlined onboarding procedures for new hires, reducing orientation time from two years to the past year while maintaining full regulatory compliance.
  • Collaborated with team of 9 in the development of framework.
  • Implemented a training program for compliance with high-touch area cleaning procedures to combat COVID-19, resulting in a 30% improvement in maintained cleanliness levels.
  • Supervised daily cleaning operations for a team of 3 staff, ensuring all tasks were completed ahead of schedule, increasing client satisfaction by 39%.
  • Designed and enforced staff incentive programs, increasing team motivation by 33% and reducing employee turnover rate by 50% over one year.
  • Identified and corrected inconsistencies in cleaning techniques, improving overall site presentation and earning high customer ratings across 3 properties.
  • Introduced eco-friendly cleaning solutions that reduced chemical usage by 16% without compromising cleaning quality.
  • Authored detailed reports for upper management on cleaning operations, which aided in budget adjustments saving the company $3 annually.
  • Supervised end-of-shift cleaning reconciliation reports, ensuring consistency in daily cleans and reducing missed tasks by 39%.

Affiliations

  • Institute for Green Cleaning (IGC)
  • Certified Supervisor Cleaning Technician (CSCT)
  • Jaycees
  • National Environmental Health Association (NEHA)
  • Society of Human Resource Management
  • Certified Professional House Cleaning Association (CPHCA)
  • Building Service Contractors Association International (BSCAI)
  • Cleaning Management Institute (CMI)
  • Occupational Hygiene and Safety Technicians Association (OHSTA)
  • International Sanitary Supply Association (ISSA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Workplace Hazardous Materials Information System (WHMIS) Certification
  • Certified Environmental Services Executive (CESE)
  • Strategic Staffing Certificate (SHRM)
  • Certified Janitorial Lead (CIMS-GB)
  • Cleaning Standards Certification (BSI: EN 13549)
  • Conflict Resolution and Mediation Certification
  • Certified Cleaning Supervisor (BICSc)
  • Certified Supervisor in Cleaning Management (IEHA)
  • Project Management Professional (PMP)

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