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Skills

  • Account acquisition
  • Database management
  • B2B sales
  • Order management
  • Active listening and empathy
  • Inventory management
  • Deep knowledge of the Southwest region
  • Adaptability to product and market changes
  • Territory management
  • Customer relationship management

Work Experiences

  • Set weekly objectives for 4 inside sales reps.
  • Identified
  • Answered an average of 6 incoming customer calls on a daily basis.
  • Calculating amounts, negotiating prices, and setting up contracts all required mathematical skills.
  • Greeted wholesale customers and assisted in the provision of products that met their individual needs while maintaining an understanding of the products available.
  • Customers' questions about products, prices, and availability were answered by me.
  • Exceeded aggressive sales goals for 10 quarters in a row.
  • Finalized HubSpot agreements by negotiating prices and setting up contracts.
  • Advised
  • Recommendation

Summaries

  • Successful Territory Manager with a track record of exceeding product revenue and customer acquisition goals.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Kept up to date on the latest industry trends and methods to deliver innovative work.
  • Proven ability to convert leads into customers, service accounts, and keep sales numbers competitive.
  • Goal-oriented Inside Sales Representative with experience cold calling and generating digital leads.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Dedicated professional with 13 years of experience in the category field.
  • Detail-oriented professional who is successful in converting difficult customer accounts into long-term, lucrative contracts.
  • Proven experience in anticipating objections and resolving problems.

Accomplishments

  • System Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Led the implementation of customer feedback procedures, improving the customer satisfaction score by 85% within 18 months.
  • Reduced customer churn rate by 44% over the past year by implementing targeted outreach strategies and improving the customer follow-up process.
  • Increased sales 15% over two years.
  • Reduced lead response time from 5 hours to 10 minutes, resulting in 46% increase in lead engagement and improved close rates on deals.
  • Achieved Employee of the Year for top sales performer in 2021, driven by delivering exceptional results consistently above target.
  • Built and maintained strong relationships with 10 key accounts, securing renewals and growing revenue by 34% year over year.
  • Managed a customer portfolio worth $9, providing personalized product recommendations, which increased account value by 50%, improving customer satisfaction.
  • Developed key partnerships with industry influencers, driving a 61% increase in referral traffic and a corresponding rise in qualified leads.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in system revenue growth.

Affiliations

  • Outbound Sales Growth Network
  • Educational Sales Society
  • Toastmasters
  • Association for Computing Machinery
  • Top 1% Club - Sales Performance Society
  • Association of Information Technology Professionals
  • Institute of Management Consultants (IMC USA)
  • Lions Club
  • International Council of Nurses
  • Society of Human Resource Management

Certifications

  • Advanced Selling Strategies Certified – The Sales Experts Channel
  • CompTIA A+ Technician
  • Sales Ready Certification – The Brooks Group
  • Google Certified Professional Cloud Architect
  • Sandler Sales Certification
  • Lean Six Sigma Green Belt Certification
  • SPIN Selling Certification - Huthwaite International
  • Professional Selling Skills (PSS) Certification - Korn Ferry
  • Salesforce
  • Apple Certified Associate (ACA)

Current openings for Inside Sales Representative

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