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Skills

  • Supply chain distribution
  • Relationship development
  • Forklift operations and training
  • Budgets
  • High-value stock management
  • Automation systems integration
  • Contract negotiation
  • Change Management
  • MS Office
  • Vendor relationship management

Work Experiences

  • Worked with internal teams to streamline materials handling, production, and shipping operations.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Achieved cost reduction over 16 years.
  • Collaborated with marketing to improve order tracking.
  • Collaborated with customer success to forecast demands.
  • Was in charge of all phases of production, including process improvement and risk assessment.
  • Collaborated with sales to forecast demands and ensure real-time inventory management, reducing backorders by 60%.
  • Was in charge of the company's operations, which included hiring, training, development, scheduling, and supervision of employees.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Built high-performing teams and motivated employees to achieve personal and professional goals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Effective communication with key clients, accounts, and external stakeholders in the business.
  • Through risk assessment and client relations, adept at improving operational stability, efficiency, and profitability.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Specialist in mergers and acquisitions who can seamlessly integrate new operations and businesses.
  • Clear understanding of budget management and cross-functional collaboration as well as process improvement training.
  • In standard operations, self-starting Operations Manager.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Warehouse Director is a multi-talented Warehouse Director who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Increased order fill rate by 75% by improving collaboration between warehouse operations and customer service teams.
  • Resolved product issue through consumer testing.
  • Successfully maintained a 41% inventory count accuracy post-annual audit for 9 consecutive years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with IT department to integrate automated inventory reporting, shortening data retrieval times by 15%.
  • Negotiated vendor contracts, reducing supply chain costs by 77% while maintaining high-quality standards.
  • Documented and resolved metric which led to category.
  • Implemented a warehouse management system (WMS), resulting in a 59% improvement in overall picking accuracy.
  • Enhanced inbound logistics coordination, cutting supplier waiting times by 23% and improving overall dock efficiency.
  • Achieved President's Club for maintaining a 50% on-time delivery rate while maintaining zero safety incidents in 2017.

Affiliations

  • Toastmasters
  • Rotary International
  • American Marketing Association
  • American Medical Informatics Association
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Warehousing Education and Research Council (WERC)
  • Warehouse Leadership Executive Council (WLEC)
  • Professional Logistics Network (PLN)
  • Emergency Logistics Preparedness Network (ELPN)

Certifications

  • APICS Certified in Production and Inventory Management (CPIM)
  • OSHA 30-Hour Safety Certification - Chicago
  • Dangerous Goods Handling Certification - Brightline
  • Certified Safety Professional (CSP) - Beacon Labs
  • Certified Warehouse Logistics Professional (CWLP)
  • ServSafe
  • Certified Professional in Supply Management (CPSM) - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Warehouse Safety and Incident Reduction Training - 2020
  • Cold Supply Chain Management Certification - Lakeside Partners

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