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Skills

  • Customer service
  • Change Management
  • Automation systems integration
  • Project development and life cycle
  • Problem resolution
  • Inbound and outbound logistics management
  • New product introductions strategies
  • Cross-departmental collaboration
  • Team leadership and supervision
  • Forklift operations and training

Work Experiences

  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.
  • Collaborated with human resources to improve order tracking and reduce shipping errors by 44% using real-time reporting systems.
  • Based on productivity metrics.
  • Was in charge of supervising, coaching, and evaluating 5 metric employees.
  • Collaborated with vendors.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Built strong relationships with coworkers, lowering turnover by 18% in two years.
  • Devised and put into action strategies to boost operational efficiency and accuracy.
  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.

Summaries

  • Within Miscellaneous, senior Warehouse Director and outstanding performer in performance reporting and strategic planning.
  • Effective communication with key clients, accounts, and external stakeholders in the business.
  • Warehouse Director with 12 years of experience in category operations, production management, organizational development, and team building across a wide range of industries.
  • Ability to streamline processes in order to increase efficiency and productivity.
  • Well-versed in managing safety, operations, and productivity across multiple business lines using a multi-faceted approach.
  • Bringing a strong grasp of Miscellaneous trends, excellent communication skills, and the ability to spot areas for improvement and implement changes with a strategic approach.
  • Well-organized, meticulous in their attention to detail, and vigilant in their pursuit of safety and environmental impact reduction goals.
  • In standard operations, self-starting Operations Manager.
  • Through risk assessment and client relations, adept at improving operational stability, efficiency, and profitability.
  • Successful production strategies, such as metric and category, can be planned, coordinated, and executed with ease.

Accomplishments

  • Led the implementation of a warehouse barcode scanning system that reduced picking errors by 19% and improved inventory tracking efficiency.
  • Integrated demand forecasting into inventory purchasing strategies, reducing overstocked items by 67%.
  • Increased order fill rate by 75% by improving collaboration between warehouse operations and customer service teams.
  • Collaborated with team of 11 in the development of standard.
  • Negotiated vendor contracts, reducing supply chain costs by 77% while maintaining high-quality standards.
  • Collaborated with IT department to integrate automated inventory reporting, shortening data retrieval times by 15%.
  • Collaborated with HR on incentive-based recognition rewards that boosted team morale, leading to a 58% reduction in absenteeism.
  • Designed a strategic layout for storage that increased warehouse space utilization by 40% and reduced material handling time by 13 hours.
  • Initiated a lean inventory management system that cut waste and lowered operational costs by $5 annually.
  • Managed inventory valued at over $11 across 18 distribution centers, minimizing stockouts and reducing overstock by 29%.

Affiliations

  • Smart Warehousing Technology Committee (SWTC)
  • United States Green Building Council (USGBC) - LEED for Warehouses
  • Institute of Industrial and Systems Engineers (IISE)
  • Toastmasters
  • Six Sigma Black Belt Certification 2022 – Industry Accredited
  • Rotary International
  • Freemason
  • Occupational Safety and Health Administration (OSHA) Compliance Programs
  • American Medical Informatics Association
  • Institute for Supply Management (ISM)

Certifications

  • Dangerous Goods Handling Certification - Brightline
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Cold Supply Chain Management Certification - Lakeside Partners
  • Leadership in Warehouse Operations - 2018
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) - Cedar Works
  • Lean Six Sigma Black Belt Certification - Vantage
  • OSHA 30-Hour Safety Certification - Chicago
  • Warehouse Management Systems (WMS) Certification - Adobe Creative Suite
  • Certified Hazardous Materials Manager (CHMM)

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