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Skills

  • Business operations
  • Method equipment
  • Budgets
  • Event logistics coordination
  • Food preservation and storage methods
  • Operational improvement
  • Coordination with event planners
  • Proficient vision
  • First Aid/CPR
  • Culinary team leadership and training

Work Experiences

  • Achieved reduction in 2020.
  • Communicated effectively with kitchen staff.
  • Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving.
  • Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations.
  • Assisted with menu testing and presentation prior to launching new items, contributing to a 35% sales increase for HubSpot.
  • Closed service contracts valued at $3.
  • Collaborated with front-of-house staff.
  • Assisted in menu planning, providing feedback based on client preferences and food safety regulations to enhance customer satisfaction.
  • Communicated effectively with front-of-house staff.
  • Achieved a 95% compliance rate during inspections.

Summaries

  • Worker with 11 years of progressive food preparation experience, including promotions from Assistant Caterer to Assistant Caterer.
  • Achieved a 38% reduction in food waste.
  • Costs were consistently reduced while profits were increased.
  • Adept in multi-course meal preparation.
  • Accommodated last-minute dietary restrictions.
  • Committed to ensuring compliance with health and safety regulations, seamlessly managing allergen zones and preventing incidents that could compromise guest experience by 59%.
  • Clear understanding of cross-functional collaboration and vendor management as well as project management training.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Communicated effectively with maintenance teams.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led staff in adhering to sustainability initiatives by reducing plastic use and properly disposing of packaging materials post-event.
  • Utilized time management skills to balance multiple tasks such as meal prep, serving, and station cleanup during high-traffic periods.
  • Provided efficient, professional guest service during catered events, resulting in positive feedback across 64% of surveyed clients.
  • Maintained impeccable service quality for 11 weddings and corporate events annually, contributing to Lakeside Partners retaining repeat clients.
  • Collaborated with team of 4 in the development of procedure.
  • Assisted in food and staffing logistics for off-site catering events, ensuring all materials arrived on time and setup ran smoothly.
  • Coordinated with event managers to integrate last-minute changes without affecting service flow or delaying food delivery.
  • Managed post-event cleanup, ensuring all spaces, both client-facing and kitchen areas, were returned to their original state by the deadline.
  • Created detailed event service reports for management, leading to more accurate planning and reduced errors for future events.

Affiliations

  • Fine Dining Service Certification Program Raleigh
  • National Association of Hotel & Lodging Executives (NAHLE) Training
  • Local Chefs Collaborative Program
  • Association for Computing Machinery
  • National Association for Catering and Events (NACE)
  • Corporate Event Planners Association (CEPA)
  • Local Chamber of Commerce Catering Committee
  • Foodservice Consultants Society International (FCSI)
  • International Caterers Association (ICA)
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Customer Service Excellence Certification
  • Certified Public Accountant
  • Certified Event Planning Specialist (CEPS)
  • Certified Hospitality Supervisor (CHS)
  • ServSafe
  • ServSafe Allergen Awareness Certification
  • Certified Catering Chef (CCC)
  • Certified Foodservice Professional (CFSP)
  • Occupational Health and Safety (OHS) Certification

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