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Skills

  • Communications management
  • Customer demographics
  • Campaign management
  • Employee training
  • Digital marketing
  • Customer feedback analysis
  • Analytics and seo
  • Product Roadmap Development
  • Fact checking
  • Localization for Global Product Rollouts

Work Experiences

  • Contributed to a 6% increase in conversions.
  • Assisted in managing multiple product timelines simultaneously, reducing time-to-market by 10 weeks across 12 product launches.
  • Looked at demographic data to determine the best targets, competitor offerings, and persuasion tactics.
  • Taught company protocols, best practices, and standard procedures to entry-level and procedure data analysts.
  • Adapted marketing plans for specific audiences based on program and procedure research.
  • Assisted in managing stakeholders' expectations and ensured the smooth integration of stakeholder feedback in the final product version.
  • Accelerated the approval process by 16 days.
  • Worked closely with the product development team to modernize and update promotions.
  • Conducted training sessions.
  • Exceeded sales goals by 13% by effectively applying analyzed data to marketing campaigns and sharing data across departments.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative team player with experience leading customer feedback initiatives to significantly improve product feature prioritization by 58%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Marketing Specialist with experience developing creative marketing collateral for a variety of projects.
  • Achieved a 23% uplift in feature engagement.
  • Achieved results within the past year.
  • Boosted user satisfaction.
  • Specialist in creative marketing who is eager to work with high-profile clients.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Product Management Trainee is a multi-talented Product Management Trainee who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Successfully coordinated the implementation of MVP for Workday, receiving strong user feedback and exceeding early-stage adoption targets by 31%.
  • Worked closely with UX/UI designers to incorporate usability improvements, resulting in Top Performer for product design innovation.
  • Created user personas in collaboration with the product team to highlight diverse customer challenges, which informed the customization of product features.
  • Developed customer journey maps to visualize user pain points, translating insights into product features that improved usability by 16%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led bi-weekly stakeholder meetings to communicate product progress, resulting in smoother cross-functional collaboration and reduced bottlenecks.
  • Analyzed customer feedback to iterate on Adobe Creative Suite features, decreasing customer support queries by 23% over 13 months.
  • Worked closely with engineering to translate customer feedback into functional product enhancements, boosting customer adoption by 34%.
  • Assisted in leading cross-functional standups and sprint planning, facilitating effective collaboration and improved task completion rates.
  • Contributed to multi-team collaboration, managing daily standups to track progress and address blockers, maintaining on-time feature delivery across 17 releases.

Affiliations

  • American Society of Professional Agile Trainers
  • Association of International Product Marketing and Management (AIPMM)
  • International Council of Nurses
  • Toastmasters
  • National Association of Social Workers
  • Women in Product
  • Network of Product Makers Boston
  • Lions Club
  • Rotary International
  • Business Data Analytics Association

Certifications

  • CompTIA A+ Technician
  • Software Product Management Specialization - metric, 2020
  • Capable Agile Product Manager Certificate - Summit Group, 2016
  • Certified Public Accountant (CPA)
  • Certified Cloud Digital Leader - system, 2019
  • Salesforce
  • Associate Product Manager (APM) Certification - Cedar Works, 2021
  • Apple Certified Associate (ACA)
  • Scaled Agile Framework (SAFe) Product Owner/Product Manager - framework, 2021
  • Introduction to User Experience Design - category, 2023

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