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Skills

  • Food preparation
  • Process improvement
  • Microsoft Office Suite proficiency
  • Guest relations training
  • Props understanding
  • Problem resolution
  • Communications
  • Budgets
  • Telephone switchboards
  • Operational improvement

Work Experiences

  • Massaged customers' scalps, kept track of their health and dryness, and communicated any concerns to hairdressers.
  • Completed basic styles for regular customers using my strong blowdrying and curling abilities.
  • Gave guests instructions on how to stay safe in the facility.
  • Helped the spa technicians set up the rooms.
  • Used soothing shampoo work to prepare clients for hair cuts and styles.
  • Won
  • Provided outstanding customer service and support to both walk-in and scheduled customers.
  • Managed
  • Patiently addressed all of the members' concerns.
  • Sold $12 in spa retail items and gift cards in a 13-month period.

Summaries

  • Framework are well-understood.
  • Stylist Assistant is a hardworking Stylist Assistant who is successful at increasing guest retention and exceeding sales goals by combining product knowledge and exceptional customer service.
  • Capable Spa Concierge who can quickly resolve issues in order to boost customer retention and loyalty.
  • Spa Concierge with exceptional customer service skills and an understanding of how to anticipate customer needs.
  • Experienced Stylist with buying materials, accessories, and clothing to maximize individual appeal.
  • Stylist Assistant is a skilled Stylist Assistant who has a strong foundation in hair cutting and styling.
  • With a background in retail sales and customer service, Stylist Assistant.
  • Trained in the use of Salesforce and the keeping of meticulous records.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Stylist Assistant with 16 years of successful project management and process improvement experience.

Accomplishments

  • Developed
  • Guided
  • Advised
  • Identified
  • Won
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Resolved product issue through consumer testing.
  • Assisted with fittings for models during initiative, ensuring all changes were completed within metric while maintaining attention to detail.
  • Established
  • Conceptualized and executed visual styling for storefront displays, driving a 67% increase in walk-in customers and higher sales conversion.

Affiliations

  • Association of Bridal Consultants (ABC)
  • Certified Beauty Professionals Association
  • Lions Club
  • American Society of Fashion Business Consultants
  • Association of Image Consultants International (AICI)
  • Global Makeup and Styling Network
  • Los Angeles Fashion Society
  • National Association of Social Workers
  • Association for Creative Styling Professionals
  • Society of Women Engineers

Certifications

  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Brand Development in Fashion Certification by Meridian
  • Inventory Management Certification by The Open Fashion Academy
  • Apple Certified Associate (ACA)
  • Sustainability in Fashion Certification by Cedar Works
  • Certified Fashion Product Sourcing Professional by framework
  • Certificate in Fashion Retail Management by process
  • Certified Protection Officer (CPO)

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